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Michael Fuller
Michael Fuller at Napleton's Volkswagen of Sanford
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Michael Fuller

Sales Consultant

Napleton's Volkswagen of Sanford

4175 S Orlando Dr
Sanford, FL 32773

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1 Review of Michael Fuller

April 01, 2024

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On 1-31-24 I purchased a 2020 Lexus LS 500 from this dealership and the 4 wheels has "road rash/curb scrapes" so as part of my deal I received a "we owe" from the dealership to have the 4 wheels repaire More

by CarGuy2018
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Yes

Other Employees Tagged: Jodi Taylor

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Apr 04, 2024

Napleton's Volkswagen of Sanford responded

Hi, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves and we want to inform you that the management has been notified.

Apr 05, 2024

Napleton's Volkswagen of Sanford responded

Hi CarGuy. I spoke with Nick, one of our Sales Managers and he let me know that a check request has been given to our accounting office. I am truly disappointed that this has happened, and taken so long to resolve. My name is Jodi Taylor, and i am with Customer Relations. My direct number is 407-930-4764. Please keep this for any future needs you may have, so this kind of issue don't happen in the future. Again, we do thank you for your business and support, and truly apologize for the wait on this matter.

Apr 14, 2024

Napleton's Volkswagen of Sanford responded

HI Mr. Bucciarelli! Thank you so much for talking to me, and letting me help you get this concern taken care of for you! You have my direct number now, so if you ever need anything in the future, please let me know. We truly appreciate your continued business and support, and hope you have a great weekend!

Apr 14, 2024

CarGuy2018 responded

This issue has been fully resolved as of today. Thank You Jodi for assisting and getting quick resolution. (For some reason it is not allowing me to adjust my star rating as I would make this 5 ⭐️⭐️⭐️⭐️⭐️ now)

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