Michael Hamner | Page 2

I was in and out for an oil change in a half hour so the service was excellent. The only reason for not giving five stars is myself and another customer receiving zero acknowledgement from anyone for severa service was excellent. The only reason for not giving five stars is myself and another customer receiving zero acknowledgement from anyone for several minutes after entering the service department, despite everyone having looked directly at us and not being busy with other customers. I don't expect anyone to drop what they're doing for me, but a simple 'Hello, we'll be with you in a moment' would be better than awkward nothing while they finish whatever they're working on. Once I was finally greeted, the service was exceptional. More

by AMY.TABOR88 Verified Customer Verified Customer

Print

Wonderful. The best. Friendly, professional, quick, clean, great snacks, great information. Trustworthy, honest, knowledgeable, thanks!! The best. Friendly, professional, quick, clean, great snacks, great information. Trustworthy, honest, knowledgeable, thanks!! More

by RSULLIVAR Verified Customer Verified Customer

Print

My service was fast and on time, Customer Service was friendly and helpful,Had oil change and tires rotated friendly and helpful,Had oil change and tires rotated More

by JERRYRITA1983 Verified Customer Verified Customer

Print

Thoroughly checked everything. Listened to our concerns. Replaced faulty battery. Also sent a video of his work. Listened to our concerns. Replaced faulty battery. Also sent a video of his work. More

by REXREDS Verified Customer Verified Customer

Print

Service leaders were very nice and honest. They always try to help save us money. They always try to help save us money. More

by FACEMYER3 Verified Customer Verified Customer

Print

Evaluating if part needed replaced and it did not Very honest. Could have replaced letting us think it really needed it but we're up front..no replacement needed, no charge. honest. Could have replaced letting us think it really needed it but we're up front..no replacement needed, no charge. More

by COLONELTCW Verified Customer Verified Customer

Print

Friendly and knowledgeable staff. Timely and efficient service. I will continue to go to Victory Toyota for service on my car. Timely and efficient service. I will continue to go to Victory Toyota for service on my car. More

by Twilkes87 Verified Customer Verified Customer

Print