Michael is always helpful, knowledgeable, and courteous.
Wait time was shorter than usual - I like that!
Wait time was shorter than usual - I like that!
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by mjzdisco
Service Price Transparency
Oct 29, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience! It’s fantastic to hear that Michael provided such great service and that you appreciated the shorter wait time. We strive to make every visit as smooth as possible, and your feedback truly brightens our day!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great dealership with friendly professional staff.
Centrally located and easy easy to schedule an appointment.
Centrally located and easy easy to schedule an appointment.
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by leonardbuchan
Service Price Transparency
Oct 16, 2026 -
Earnhardt Lexus responded
Thank you for your kind words, Leonard! We're delighted to hear you had a positive experience with our team. It's great to know our location and scheduling made your visit convenient. We appreciate your feedback and look forward to welcoming you back soon!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great service and care with my SUV.
Asked a question and was given a full answer! They take great care of of my SuV
Asked a question and was given a full answer! They take great care of of my SuV
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by Jallojen
Service Price Transparency
Sep 03, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience! We're so pleased to hear that our team provided you with attentive service and thorough answers. It's wonderful to know that your SUV is in great hands with us. Your satisfaction means a lot!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great service with Mike at Earnhardt from the minute I
dropped my vehicle off until I picked it up.
dropped my vehicle off until I picked it up.
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by fmjane333
Aug 28, 2026 -
Earnhardt Lexus responded
Thanks for sharing your experience! It's wonderful to hear that Mike provided you with excellent service throughout your visit. We strive to make every step seamless and enjoyable for our customers. We look forward to welcoming you back in the future!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Another great experience with Earnhardt.
Extremely satisfied with the service. Michael H was really good to deal with this time, after usually working with Michael Southern, who was off o
Extremely satisfied with the service. Michael H was really good to deal with this time, after usually working with Michael Southern, who was off on Saturday. But Michael S, on his day off, still kept texting me and following up to ensure I was take care of
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by fjohnson68000
Service Price Transparency
Aug 27, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience! We're delighted to hear that both Michaels provided you with excellent service. It’s wonderful to see our team go above and beyond, even on their days off. Your satisfaction means a lot to us, and we appreciate your support!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
The service at Earnhart Lexus is the best.
Mike Herrera takes care of needed service for my GX and he is simply the best. I totally recommend.
Mike Herrera takes care of needed service for my GX and he is simply the best. I totally recommend.
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by miraynic
Service Price Transparency
Aug 07, 2026 -
Earnhardt Lexus responded
Thank you for your fantastic feedback! It’s wonderful to hear that Mike provided you with excellent service for your GX. Recommendations like yours mean a lot to us. We look forward to continuing to provide top-notch care for you and your vehicle!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Always professional and courteous even when they are
extremely busy. Michael is my service rep and is a pleasure to work with - Jesse also went above and beyond to track down a computer glitch in the Le
extremely busy. Michael is my service rep and is a pleasure to work with - Jesse also went above and beyond to track down a computer glitch in the Lexus appOnly negative is that it can be very difficult to get a human on the phone when calling the main number.
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by LML
Other Employees Tagged:
Holly Holland
Jan 23, 2026 -
Earnhardt Lexus responded
We're happy to see that Michael and Jesse both worked hard to make sure you received the best service possible. We appreciate you sharing your concerns when calling the main number. We understand the importance of providing quality communication and we'll be sure to address this. We hope that your Lexus is treating you well and we can't wait to see you here at your next visit.
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Great staff and they provide great customer service.
We had called a few times before bringing the car in but was always treated respectively.
We had called a few times before bringing the car in but was always treated respectively.
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by deejazz
Service Price Transparency
Oct 30, 2025 -
Earnhardt Lexus responded
We're thrilled to hear you had a positive experience with our staff and customer service. We appreciate your kind words and look forward to helping you again in the future!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
We drove 355 miles round trip (in one day!
) to have our Lexus serviced at Earnhardt Lexus. Michael Herrera took wonderful care of us despite being asked to fill in at the last minute. Patrick
) to have our Lexus serviced at Earnhardt Lexus. Michael Herrera took wonderful care of us despite being asked to fill in at the last minute. Patrick Kjeldahl helped with some special parts and was able to get a last minute request handled in time for our appointment. 5+ stars for the wonderful mechanic/tech Rafael worked into overtime to finish everything so we could get on the road to go home. We spent the whole day in the dealership and everyone was very friendly.
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by OneOwnerLS430
Service Price Transparency
Other Employees Tagged:
Patrick Kjeldahl
, Tech Rafael (Raphael?) More than 5 stars!
Jul 25, 2025 -
Earnhardt Lexus responded
Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate you making the long trip to see us. Our team is dedicated to providing excellent service, and it’s great to know that Michael, Patrick, and Rafael exceeded your expectations. Safe travels!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
Had another great experience with Earnhardt Lexus!
Appreciate the awesome customer service and great service experience. Thank you.
Appreciate the awesome customer service and great service experience. Thank you.
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by wine.chintzy0t
Service Price Transparency
Jun 30, 2025 -
Earnhardt Lexus responded
Thank you for your fantastic review! We’re thrilled to hear that you had another great experience with us. Our team is dedicated to providing top-notch service, and your appreciation means a lot. We look forward to welcoming you back soon!
Regards,
Bull Earnhardt
Owner
bull@earnhardt.com
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