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Michael Iafanti
Michael Iafanti at Mercedes-Benz of Daytona Beach

Michael Iafanti

Service Advisor

Mercedes-Benz of Daytona Beach

1188 N Tomoka Farms Rd
Daytona Beach, FL 32124

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4.9
370 Reviews
4.9

370 Reviews

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370 Reviews of Michael Iafanti

June 27, 2025

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Employee Rating

professionalism from reception till at checkout. The refreshments were excellent, and the lobby was restful. More

by IRENEMKERU
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Barber, Joe Drewes, Ray Bedell, Al Canbaz, Tammy Herman

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Jun 28, 2025

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

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Major repairs are not fun. Coming in under budget makes the whole thing just a little better. More

by swamimt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Mashak

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Jun 28, 2025

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

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Excellent customer service from the minute you come in till you pick up your car More

by Khalid
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Service Communication
Recommend Dealer
Yes
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June 20, 2025

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Really like working with Service Adviser, Mike. He is why we come there. Also, appreciate the technician follow thru Tanner always very good too More

by NITE2.GERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner

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Jun 23, 2025

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 16, 2025

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Service was excellent. I was provided a loaner car due to the long service which was quite helpful. More

by millierfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Dalzell

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Jun 18, 2025

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

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Employee Rating

I have always enjoyed the service, respect and honesty of Jay my salesman and Mike in service. They never lead me in the wrong direction and are very knowledgeable. More

by Sswish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay

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Jun 12, 2025

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 07, 2025

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Employee Rating

Fantastic service experience as always Prompt return of car and awesome follow up Always above and beyond! More

by HEATHER.FOSTER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Barber, Joe Drewes, Ray Bedell, Al Canbaz, Tammy Herman

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Jun 10, 2025

Mercedes-Benz of Daytona Beach responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 07, 2025

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Employee Rating

The service writer did not understand my request. I requested repair of both window door switches. Only one was repaired. I live in New Smyrna Beach, it is very inconvenient to have to return to have More

by asroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 10, 2025

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

June 06, 2025

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Employee Rating

Mike is great! !!!! Very happy with the wisdom given by Mike. Very professional. All good. More

by FAIRWAY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

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Employee Rating

Mike and his team always provide excellent service. The entire staff is friendly and professional. More

by michelle@groupclark.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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