Michael Imbrogno
Michael Imbrogno at Ken Ganley Westside Imports

Michael Imbrogno | Page 13

General Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.4
325 Reviews
4.4

325 Reviews

Write a Review

325 Reviews of Michael Imbrogno

October 13, 2021

Dealership Rating
Employee Rating

10th car purchased from them. East to work with and very kniwledgeable. Would always recommend More

by JTWEARDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Matt Geraci , Carlo Matos

Oct 18, 2021

Ken Ganley Westside Imports responded

Hello, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

September 16, 2021

Dealership Rating
Employee Rating

Everyone we dealt with was knowledgable, courteous and created a great experience during our visits to purchase and service our new car. More

by MOR3834
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reilly Hill, Asif Kassam, Ray Korfhage

Sep 17, 2021

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

August 21, 2021

Dealership Rating

Janice Huang hung a nice and kind person, easy to deal with, this is my second lease with her. Will be back again and again :) More

by BILL
Recommend Dealer
Yes

Other Employees Tagged: Louis Cheers, Janice Huang, Michael Vanderhoof

Aug 27, 2021

Ken Ganley Westside Imports responded

Bill, Thank you so much for taking the time to leave this detailed review of Janice. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Subaru

August 20, 2021

Dealership Rating
Employee Rating

I knew exactly what car I wanted so I called the dealership. Initially was told the car I wanted was available and rushed to dealer to complete the deal. Once there sat for hours and it seemed the d More

by EBMCCANN
Recommend Dealer
No

Other Employees Tagged: Matt Geraci , Terry Maxson

Oct 18, 2021

Ken Ganley Westside Imports responded

We are so sorry that any miscommunication on our end resulted in the process taking longer than you would have liked. We try to make all of our customers' transactions as seamless as possible, but it looks like we fell short of expectations with your experience. Sometimes it can be a real challenge acquiring all the necessary documents needed to finalize a contract, and we apologize if we did not communicate any delays to you regarding this. We certainly appreciate your business, and again apologize for any delays caused in completing your vehicle transaction. - Ganley Westside Imports

August 06, 2021

Dealership Rating
Employee Rating

This is my third leased vehicle in last 7 years coordinated with Ben Stroh who originally helped me when my son moved to Canada and his recently leased VW was denied entry into Canada. We combined More

by RKJCOJACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh , Terry Maxson

Aug 06, 2021

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports and Ben Stroh! We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Volkswagen

August 05, 2021

Dealership Rating
Employee Rating

What a great team! Everyone was friendly and helpful. Amanda was professional and thorough in her review of the car and its features with me! More

by Simmonds
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Meadows , Scott Turney, Chris Whitt

Aug 06, 2021

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

August 04, 2021

Dealership Rating

Very friendly and helpful. They found the car I wanted, at the price I wanted. Also felt no pressure from them since I had been in a few times looking at different options. I appreciated that! More

by JENNSHA33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lamar Green, Michael Vanderhoof

Aug 06, 2021

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

August 04, 2021

Dealership Rating

Amanda was great to work with and I felt satisfied with the service given to me at the dealership.I’ll be happy to recommend Ganley to my friends. Thanks! More

by ALPAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Meadows , Douglas Boulanger, Trey Keyes

Aug 04, 2021

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Amanda and that she was able to get you into your new vehicle! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

August 04, 2021

Dealership Rating

Janice was excellent to work with. She was knowledgeable and helpful. I have worked with her twice now and plan to work with her again for my next car! More

by KBURNS330
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Huang, Michael Vanderhoof

Aug 04, 2021

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Janice! We are so glad to hear that she was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

August 03, 2021

Dealership Rating
Employee Rating

Keith Rivers is a very professional and knowledgeable salesperson. He took extra time showing me everything on the Outback and even noticed a flaw in the cover for the sunroof which he said would be take More

by TIMOTHYGEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Keith Rivers

Aug 04, 2021

Ken Ganley Westside Imports responded

Timothy, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Keith and that he was able to get you into your new Outback! Please let us know if there is anything else we can assist you with. -Ganley Westside Subaru

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