Michael Imbrogno | Page 2

I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price another $300 to make it work. So in actuality i paid $650 more than i thought. I didn't realize it for a few days when i was looking at the paperwork at home. Too late for me. I have to chalk it up to experience but man what a slimy move. Never negotiate monthly payment. More

by BHARRISO Verified Customer Verified Customer

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Great to work with for both leasing a new vehicle and turning in a leased vehicle. Very smooth process. turning in a leased vehicle. Very smooth process. More

by RICK_S Verified Customer Verified Customer

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The buying process was very confusing, not knowing whom you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Stick you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Sticker price on the Subaru shows an estimate of mpg expected but in real driving falls way below the estimated . If I would have known the actual mpg I would never had made a purchase . More

by KEITHACHENBACH Verified Customer Verified Customer

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Everyone was very helpful and made sure I was well informed. It was a quick and painless experience. informed. It was a quick and painless experience. More

by MOLLYROCHE23 Verified Customer Verified Customer

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The representatives we worked with Didn’t do our paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get ano paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get another Hyundai to offset the mileage overages with the trade in. Our paperwork wasn’t done correctly after we communicated everything with our salesperson. We signed not realizing it was lease turn in papers. The whole experience was a mess. Very disappointed. More

by ASHAUNTA1228 Verified Customer Verified Customer

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I was always treated in a friendly and professional manner. I would recommend Ken Ganley to anyone. manner. I would recommend Ken Ganley to anyone. More

by GPSLOANE Verified Customer Verified Customer

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I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻‍♀️ More

by PATRICIA-STROM Verified Customer Verified Customer

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Great working with them. They always go out of their way to accommodate us quickly and efficiently. Nate is wonderful. They always go out of their way to accommodate us quickly and efficiently. Nate is wonderful. More

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The dealership made car buying a pleasant experience. Quickly made a dealer trade for the vehicle and color I wanted. Quickly made a dealer trade for the vehicle and color I wanted. More

by JAMESHEHNEN Verified Customer Verified Customer

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Great experience buying my car unfortunately the sales associate is no longer there who did a great job, but overal will definitely go back associate is no longer there who did a great job, but overal will definitely go back More

by TULIP33411 Verified Customer Verified Customer

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