Michael Imbrogno | Page 24

Pretty good experience! I went in for a car since my lease was going to be expiring. I set a meeting with Igor and he was very friendly and helpful. lease was going to be expiring. I set a meeting with Igor and he was very friendly and helpful. More

by MLEM2478 Verified Customer Verified Customer

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We had a great experience, for the second time, working with Tom Matthews. He brought the Outback model we were interested in to our house to test drive. He took our Outback to the dealer for a trade in ap with Tom Matthews. He brought the Outback model we were interested in to our house to test drive. He took our Outback to the dealer for a trade in appraisal. When he returned, we negotiated the deal right in our driveway. It was a safe solution during the Covid-19 pandemic. More

by DAVE.PETRO Verified Customer Verified Customer

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New car experience This was the best new car buying experience I've had. Everything went fast, Sherry Workman our sales representative came through on everything she sai This was the best new car buying experience I've had. Everything went fast, Sherry Workman our sales representative came through on everything she said she would do. More

by TIM4057 Verified Customer Verified Customer

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The car buying experience itself was fine and we liked Igor, our salesperson. However, we were extremely disappointed that at the height of the COVID-19 pandemic in Ohio, only one employee in the entire d Igor, our salesperson. However, we were extremely disappointed that at the height of the COVID-19 pandemic in Ohio, only one employee in the entire dealership was wearing a mask. Igor put one on only when he was sitting in the car with us showing us the features. If you actually care about your customers and employees and it’s not just lipservice you should require all employees to wear masks. More

by kcass14 Verified Customer Verified Customer

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Great Experience I had a great time picking out my new Subaru. I am vey pleased with the process. Sherry was wonderful to work with and she explained the differences b I had a great time picking out my new Subaru. I am vey pleased with the process. Sherry was wonderful to work with and she explained the differences between the Forester and Outback. I got to drive both models to make my own decision. She was very patient when asked questions. Great Experience. More

by PAMOS1 Verified Customer Verified Customer

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Always a pleasure to work with!! They value their customers! Sherry Workman has amazing customer service!! She made sure even after the sale that we were still happy! Thank you!! customers! Sherry Workman has amazing customer service!! She made sure even after the sale that we were still happy! Thank you!! More

by COOKACS12 Verified Customer Verified Customer

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Good experience We were very pleased with our experience at the dealership. Our salesperson, Janice Huang, was outstanding. She was very attentive to our concerns and We were very pleased with our experience at the dealership. Our salesperson, Janice Huang, was outstanding. She was very attentive to our concerns and answered all of our questions. She demonstrated all the necessary equipment and was very knowledgeable. We were very appreciative that she wore a mask like we both did, but very disappointed that no one else in the dealership did. That was not good. More

by JNKAL Verified Customer Verified Customer

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I had an awesome experience at Ganley Westside Imports. I fully recommend this dealership to everyone looking to buy a car whether it is new or used. All employees showed a very positive and friendly service fully recommend this dealership to everyone looking to buy a car whether it is new or used. All employees showed a very positive and friendly service to their customers. More

by NATHANBLAYLOCK Verified Customer Verified Customer

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They know their stuff and are really efficient Tom was great with listening and getting us exactly what we wanted, especially given our short timescale... we had to get the Forester out the door wi Tom was great with listening and getting us exactly what we wanted, especially given our short timescale... we had to get the Forester out the door with minimum of logistical steps. Excellent! More

by Jh Verified Customer Verified Customer

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Rachel was very helpful and informative throughout the whole process. I enjoyed my experience greatly and already recommended my father as a new customer. My dad should be looking at purchase options over whole process. I enjoyed my experience greatly and already recommended my father as a new customer. My dad should be looking at purchase options over the next week. More

by SCOTTWALLACE1017 Verified Customer Verified Customer

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