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Michael Ingram

Overview Reviews (200)

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Michael Ingram

Michael Ingram | Page 4

Service Advisor

Barry Sanders Supercenter

4120 West 6th Avenue
Stillwater, OK 74074

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4.6

200 Reviews

Overview Reviews (200)

Dealership Experience

6 yrs, 4 mos

Industry Experience

17 yrs, 2 mos

Specialties & Trainings

AUTOMOTIVE

4.6

200 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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200 Reviews of Michael Ingram

October 16, 2024

Dealership Rating

Employee Rating

Very good communication and all work done in a timely matter. Parts department very supportive in my needs. matter. Parts department very supportive in my needs. More

by Danscroggs9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark, Jason Robinson

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Oct 16, 2024 -

Barry Sanders Supercenter responded

Thank you, Danscroggs9! We're glad to hear you had a great experience with our communication and service. We appreciate your kind words about our parts department and look forward to helping you again!

October 13, 2024

Dealership Rating

Employee Rating

Efficient having exactly what I needed for my car. Everyone was courtious and attentive to me while I was waiting for my car. Everyone was courtious and attentive to me while I was waiting for my car. More

by otisbrown604

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark, Nolan Higgins, Garrett Lough

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Oct 14, 2024 -

Barry Sanders Supercenter responded

Otis, we appreciate your kind words. We're glad we had exactly what you needed and that our team took good care of you while you waited. We appreciate your business and look forward to serving you again!

October 04, 2024

Dealership Rating

Employee Rating

People are great and see to your needs as they can work done was super. Thanks done was super. Thanks More

by lilli0914

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark

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Oct 07, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear our team was attentive to your needs and provided excellent service. We appreciate your support!

October 01, 2024

Dealership Rating

Employee Rating

Kept me informed and completed before needed. Tech , Dylan went over truck completely and reported all. Tech , Dylan went over truck completely and reported all. More

by bbol36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark

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Oct 02, 2024 -

Barry Sanders Supercenter responded

Hi bbol36, Thank you for your positive feedback! We're glad to hear that Dylan provided thorough communication and a comprehensive check of your truck. We appreciate your trust in us and look forward to serving you again!

September 28, 2024

Dealership Rating

Employee Rating

I got an oil change and they completed the service without any problems. I was happy the service was completed about 5 minutes less than the time I was told. without any problems. I was happy the service was completed about 5 minutes less than the time I was told. More

by eveningshift

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 01, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear your oil change was completed smoothly and even a bit quicker than expected. We appreciate your support and look forward to serving you again!

September 20, 2024

Dealership Rating

Employee Rating

I have multiple complaints about the sale of this car. It showed a low front tire on driver's side. I asked if it had a slow leak? I was told no they just forgot to put air in. If this car was on the lot It showed a low front tire on driver's side. I asked if it had a slow leak? I was told no they just forgot to put air in. If this car was on the lot for a day it would have gone down. I had to have tire fixed. It took from 8/19/24 to 9/19/24 for them to give me the title. Today I discovered the line for the windshield washer had been cut. When I first tried to use it nothing happened. I looked and the resivor was empty. I bought and added fluid thinking they should have checked fluids? When it still didn't work I looked closer and the line had been cut. More

by tulsa1096a

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Ryvers Mcnamer , Dr. Jason Banister, Todd Clark, Justin Wilkerson

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Sep 20, 2024 -

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and provide outstanding customer service and I am sorry you did not receive that experience. I am unsure who you are without a name, so I am unable to look into. Most times it takes 4-6 weeks to receive your title when financing, so 30 days is well within the range. Please feel free to reach out, as I would love to pull the inspection on your vehicle. Have you reached to anyone regarding the windshield fluid, or today the 1st vis this survey since 8/19/24? Thanks so much, Jason Banister 405 338 9822 JBanister@BarrySandersSupercenter.com

September 11, 2024

Dealership Rating

Employee Rating

Nolan was absolutely amazing and kept me updated with anything that came up. Will definitely return anything that came up. Will definitely return More

by alaina.painter21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark, Nolan Higgins, Garrett Lough

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Sep 12, 2024 -

Barry Sanders Supercenter responded

Thank you, Alaina! We're so glad to hear Nolan provided you with great service and kept you updated throughout the process. We look forward to seeing you again!

August 28, 2024

Dealership Rating

Employee Rating

Issue was not resolved and several issues covered by warranty were not fixed, only a print out saying what they were warranty were not fixed, only a print out saying what they were More

by OLINGHOUSEGARY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2024 -

Barry Sanders Supercenter responded

We're sorry to hear that your issues were not resolved and that the warranty repairs were not completed as expected. We take this seriously and would like to make it right. Please reach out to us at your earliest convenience so we can address your concerns and ensure your vehicle gets the proper care.

August 21, 2024

Dealership Rating

Employee Rating

I had coolant flush and A/C flush done. They competed both flushes a few minutes less than I was told. They competed both flushes a few minutes less than I was told. More

by eveningshift

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Clark

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Aug 21, 2024 -

Barry Sanders Supercenter responded

Thanks for sharing your experience! We're glad to hear that our team completed the flushes ahead of schedule. We appreciate your business and look forward to serving you again!

August 16, 2024

Dealership Rating

Employee Rating

The quote was extremely high. There was a lot of extra charges that did not need done & they knew that. All the flushes that were recommended were just ways of getting more m There was a lot of extra charges that did not need done & they knew that. All the flushes that were recommended were just ways of getting more money out of me. I would never do business with Barry Sanders Supercenter again. There service charge is $200 per hour. Outrageous!!!!! More

by mayflowersandmore

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 05, 2024 -

Barry Sanders Supercenter responded

I am sorry we fell short of creating a wonderful experience for you. Our recommendations are strictly based off the recommendations of the manufacturer. We never want to deviate from what the manufacturer recommends, as that would not be a best practice. Please accept our apology for your experience and please consider us in the future. Sincerely, Jason Banister 405-338-9822