Michael Johnson

I had the best experience at Napleton Honda of Riveroaks. Lucien was a great salesman…………………….. Great customer service. Extremely patient and very nice. Really helped out. Lucien was a great salesman…………………….. Great customer service. Extremely patient and very nice. Really helped out. More

Helpful 0

Report | Print

Sales review I was very satisfied with Michael’s customer service & energy with getting me a new car. He provided the right car for me! I would highly recommend th I was very satisfied with Michael’s customer service & energy with getting me a new car. He provided the right car for me! I would highly recommend this dealership. More

Helpful 0

Report | Print

Excellent 100% this is a excellent dealership. I recommend this highly. Michael Johnson has to be the best of the best that there is. You will not be disappointed. this is a excellent dealership. I recommend this highly. Michael Johnson has to be the best of the best that there is. You will not be disappointed. More

Helpful 0

Report | Print

thank you this is a very well established dealership. if you visit ask for Michael Johnson. He is one of the best there and will assist you very well. this is a very well established dealership. if you visit ask for Michael Johnson. He is one of the best there and will assist you very well. More

Helpful 0

Report | Print

5 Stars the best of the best go & see Michael Johnson. He will literally assist you in finding whatever car fits your wants and needs. Go to this exact dealer the best of the best go & see Michael Johnson. He will literally assist you in finding whatever car fits your wants and needs. Go to this exact dealership and ask for MICHAEL JOHNSON. More

Helpful 1

Report | Print

would recommend really nice dealership. I love the quickness & the steadiness in the business. I would recommend though when visiting to assure getting what you’re lo really nice dealership. I love the quickness & the steadiness in the business. I would recommend though when visiting to assure getting what you’re looking for in a car the best person to speak with would be Michael Johnson. More

Helpful 0

Report | Print

Terrible, Horrible, and Totally Unacceptable Experience!!! I received an "Exclusive" offer but once they added in all their fees, the cost of the vehicle was more than the sticker price. I believe this is call I received an "Exclusive" offer but once they added in all their fees, the cost of the vehicle was more than the sticker price. I believe this is called Bait and Switch. But I am not the one and I will be reporting your unethical business practices too. More

Helpful 2

Report | Print

unethical dealership I visited this place yesterday at about 8P.M because I was contacted by Malinda and Nancy about the special offer they were running for this weekend w I visited this place yesterday at about 8P.M because I was contacted by Malinda and Nancy about the special offer they were running for this weekend which was a $4,000 off msrp. I Called multiple times to make sure this deal was indeed true because I did not live near where they are located. Nancy stated that they would indeed honor the price they had given me, but I needed to physically be there so that they could do the paperwork. I asked them that if they could just do the paperwork and i would be willing to put down a deposit so that they could start the paperwork. Long story short I ended up driving down there which took me about an hour and twenty to get there. When I went inside the dealership I asked to speak to Nancy but I was greeted by her partner Jonathan that said he would get one of the salesmen to do all the paperwork. I got sat by a desk near by and waited for about 5 minutes for the salesmen to come talk to me. Once I told him Malinda and Nancy had offered me $4,000 off msrp he stood up and went into an inclosed office where what seemed like managers and other salesmen discussing what I just had told him. We waited there for about 20 minutes until one of the financing managers came out and told me that they could not take that much off. I proceeded to give him a number I would be comfortable spending and he asked me if he got me there "Would you make a deal today" I said yes. He left and I proceeded to wait again.. This time the salesmen came back and said they could not do the deal. It's so shameful that these guys have to send a salesmen to tell me this instead of one of the managers. (Shows very little professionalism and customer service) They couldn't do the price and even more that Malinda Nancy both scam people with fake prices just to get them in the door. Another thing that surprised me was that the salesmen said I was not the only one that had walked into the dealership with the same $4,000 off msrp special that day which surprises me that if they had this happen why are these ladies still working there? Overall I advice anyone out there to steer far away from this scamming dealership that only tries to get people in the door so in hopes of hooking them on a deal that wasn't the one offered to one in the first place. I would rate this dealership negative stars if it could be possible. P.s anyone reading this go check other reviews from other websites that show proof. More

Helpful 2

Report | Print

My magnificent experience at Honda My visit at Honda was amazing I went in wanting one and car and came out in a brand new car the service that Michael provide for me was magnificent he My visit at Honda was amazing I went in wanting one and car and came out in a brand new car the service that Michael provide for me was magnificent he answered all my questions he did everything he could to have me driving out in a vehicle that’s affordable and that fit me I appreciate everything he did for me More

Helpful 0

Report | Print

Excellent I had an AMAZING experience at this dealership. The Service is one of the best. If you so happen to come to this dealership PLEASE PLEASE PLEASE ask f I had an AMAZING experience at this dealership. The Service is one of the best. If you so happen to come to this dealership PLEASE PLEASE PLEASE ask for Michael Johnson. He’s very patient and hardworking in what he does. The service that he offered was one of the best i’ve ever had. More

Helpful 0

Report | Print