Michael Kather | Page 5

Friendly staff. The process was quick and easy. They were very flexible working around my schedule. The process was quick and easy. They were very flexible working around my schedule. More

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We have bought many cars over the years and this was the best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealer best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealerships :) After this experience she said "I have never had so much fun buying a car" Michael made it easy and fun. Everyone we engaged with was upbeat and super friendly. Bill and Gretchen were also very helpful and made for a very smooth and pleasant experience. Cassidy pitched in when needed and he was great, too. The facility is brand new and beautiful and the service area is impressive. We had our other Subaru here for service and had a great experience with that as well. High fives for everyone! More

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Easy to deal with, we worked everything out via phone and email, and when we went in to finalize everything it was as expected. The staff was friendly and professional. They even had treats and a toy for o email, and when we went in to finalize everything it was as expected. The staff was friendly and professional. They even had treats and a toy for our dog who came with us to pick up the new car! More

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Premier is a Very friendly environment, great salesmen, Informative staff just an all around good car buying experience. Informative staff just an all around good car buying experience. More

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I really love Subaru cross trek. awesome car that I ever have since I saw it on YouTube and everything with the car that it came with. awesome car that I ever have since I saw it on YouTube and everything with the car that it came with. More

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I recently purchased my second Subaru from Premier. Mike Kather was great, working with me around my extremely hectic schedule and yet he answered the phone every time I called or at the very least got Mike Kather was great, working with me around my extremely hectic schedule and yet he answered the phone every time I called or at the very least got back to me straight away. I am very grateful for the level of service and finding the exact vehicle I was looking for and for making the process as smooth as possible… TOP MARKS. Unfortunately, the finance department leave more to be desired. I was pitched a service plan that was explained to me as to covering ALL services for 125k miles, oil changes, tire rotations, etc, so long as I got the services done at the dealership. As someone who drives quite a bit for a commute, I of course agree… upon bringing my vehicle in for its first oil change, the service department explained that no such package exists and that what I paid $2865 for was a Warranty… why in the world I would agree to an “extended” warranty on a vehicle that already has a lifetime power train warranty, is absolutely beyond me. Point being, I was blatantly lied to. Shame on me for trusting the word of a company that I had been previously doing business with for the previous 6 years and not ensuring everything that was being said was written clearly in a contract. Don’t trust a word. More

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Everyone I worked with went above and beyond to make the experience great from start to finish. Love my new Subaru! experience great from start to finish. Love my new Subaru! More

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I had a really great experience at Premier getting my first outback. Michael, Carmine, and Carlos made the process super easy, were very transparent, and knowledgeable. No pressure, extremely professiona first outback. Michael, Carmine, and Carlos made the process super easy, were very transparent, and knowledgeable. No pressure, extremely professional, and easygoing. Will 100% recommend to anyone else looking for a Subaru, and will return for future vehicle purchases. The service staff is also wonderful! Very communicative, efficient, and knowledgeable. The whole dealership goes above and beyond with their customer service. More

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Excellent people to work with. Mime was attentive to what I have to say and answer it promptly Mime was attentive to what I have to say and answer it promptly More

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They are good people. They took the time to answer my questions. Will definitely go back in the near future. They took the time to answer my questions. Will definitely go back in the near future. More

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