Michael Katz

I feel that I was cheated regarding the price of the truck. The truck was supposed to cost $72,000 out the door, which I agreed to with the salesperson and the manager. However, they added an extra $5,0 truck. The truck was supposed to cost $72,000 out the door, which I agreed to with the salesperson and the manager. However, they added an extra $5,000 without any explanation. I feel ripped off because they never showed me the breakdown of the contract, and I was made to sign for items I was not aware of and do not need. The truck itself is amazing, but the way I was treated at this dealership felt very questionable. I would never come back. When I called several times, no one returned my calls. Eventually, I reached the floor manager, who told me that Michael Katz would call me back, but he never did. Instead, he texted me, and when I asked him to remove all the extras and send me a total of the additional charges, he told me I couldn't have another contract. I then asked him to provide the total of the optional charges that would be removed, but he said he couldn't do that because he was going to send the bank the money for those extras. However, he never could tell me how much it was going to be. More

by Ram1500 Verified Customer Verified Customer

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Great customer service. Great attention. Always helpfully. Explain me all I need to.know about my new truck Great attention. Always helpfully. Explain me all I need to.know about my new truck More

by ncancanon Verified Customer Verified Customer

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Shannon my service rep, was always very receptive and kept me informed at all times.? kept me informed at all times.? More

by manuelschemke Verified Customer Verified Customer

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They are sickening. They forced me to accept additional charges. Main charge was additional warranty. Canceled additional warranty within 6 weeks. They charged me 10 They forced me to accept additional charges. Main charge was additional warranty. Canceled additional warranty within 6 weeks. They charged me 10 percent, no claims. There was few charges totaling thousands. Wanted to return the Dodge Durango. I was told I signed the contract and they wouldn't accept the vehicle back. Save yourself from these unscrupulous practices of this dealership Run like xxxx to another dealership More

by hkenney5 Verified Customer Verified Customer

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excelente atencion muy buen servici me atendio el sr marc buchbinder y en finance muy buenos profecionales gracias muchas gracias marc buchbinder y en finance muy buenos profecionales gracias muchas gracias More

by jjcuttinginc Verified Customer Verified Customer

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Very nice buying experience. Fast reply after internet inquiry. Website is designed well so you know what the deal is before coming in. Victor was very courteous and knowled Fast reply after internet inquiry. Website is designed well so you know what the deal is before coming in. Victor was very courteous and knowledgeable deal was fast and smooth and finance manager was straightforward and very helpful. Great buying experience More

by tripp779 Verified Customer Verified Customer

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Great personal service, turn around time, and facility. I would recommend 100%. And the car is awesome I would recommend 100%. And the car is awesome More

by SMULTACK Verified Customer Verified Customer

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Very good service. All items were taken care of with efficiency and care. Highly recommended All items were taken care of with efficiency and care. Highly recommended More

by Mcapra Verified Customer Verified Customer

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I had a great experience at Aventura Chrysler Jeep, fast and comfortable and I left with the car I wanted. and comfortable and I left with the car I wanted. More

by Roy Verified Customer Verified Customer

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The service team is always ready and eager to help! They are also very knowledgeable of their vehicles! They are also very knowledgeable of their vehicles! More

by manuelschemke Verified Customer Verified Customer

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