Michael Kay | Page 2

We had the best experience at Doug Justus Auto Center. We knew what car we wanted and they had it there. Our salesman was very nice and quick. He got us out the door and on our way in no time. We knew what car we wanted and they had it there. Our salesman was very nice and quick. He got us out the door and on our way in no time. More

by Kristinnjustice Verified Customer Verified Customer

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No pressure to buy very courteous when trying out cars and very friendly would buy from here again thank you Michael Kay and very friendly would buy from here again thank you Michael Kay More

by canines6 Verified Customer Verified Customer

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Easy experience, zero pressure Find a car you like, drive it and buy it Took about 15 minutes once we decided what we wanted drive it and buy it Took about 15 minutes once we decided what we wanted More

by blessedmom04 Verified Customer Verified Customer

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In the last 11 years my family has purchased seven (7) vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is an atmosphere of no pressure. Combine this with a reasonable price and it only makes sense to start our search there. Also, just a side note, every vehicle we have purchased has been a good quality vehicle, we did have one minor issue and they did, without hesitation, make this minor issue go away and simply fixed the small issue. Over the last 11 years we have never once been pressured to buy a vehicle, if you feel pressured then that would be very different than any experience I've ever had, so you really need to check them out if you are seriously looking for a car, truck, or SUV. My wife has actually found every vehicle we have bought from them by looking at their website. They seem to do a great g the website up to date and accurate. Give them a try, if you feel pressured, then leave. But, I bet you save a bunch of money and stress by stopping by. H. Stephenson . PS .the last vehicle we bought was a 2018 Chevy Suburban we purchased in May 2024.. it's doing great and we are happy. Joe was beyond excellent, he was there on our 1st car 11 years ago and still there today. More

by H.Stephenson Verified Customer Verified Customer

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I’m thinking Justus is just an acronym for “just us” as in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignore in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignored us is an understatement. None of the several rude and unfriendly employees there even acknowledged our existence let alone asked if we needed any help yet several white couples came and were promptly waited on. Needless to say we left and spent our money somewhere else where they appreciated our business. We have never seen or even heard of a car dealership treating anyone the disrespectful way we were treated by Doug “Just Us” More

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Super friendly online/phone responses and service. Great prices on what we hope will be a good used vehicle for us! prices on what we hope will be a good used vehicle for us! More

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Bought a 2006 Nissan Xterra in March 2020. Covid 19 took care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have had to replace spark plugs, spark plug wires, valve cover gasket, assembly hose, cam sensors and the service engine soon light still comes on. In addition to that, the vdc off light and the slip light comes on. Also, even though the tire pressures are fine in all the tires, the low tire pressure light stays on. Right now I am at Pep Boys waiting on a diagnostic test to see if we can see why these lights are on. I know you take a risk buying a used car but I though with a car fax report it may have been worth the risk. This vehicle doesn't have enough mileage on it to have this many issues. It has been a money pit and a bad experience. More

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We love our Kia Optima. We had a wonderful and quick experience here with very nice and friendly people. Michael was a pleasure to work with. Nothing bit good things to say about Doug Justus!! Thanks a experience here with very nice and friendly people. Michael was a pleasure to work with. Nothing bit good things to say about Doug Justus!! Thanks again and I will recommend you to all I know!!! More

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I held off on the review until I put 300 miles on the car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car on the lot. I showed up an hour before close on a Saturday, and they were slammed. They were courteous and checked on me every 10 minutes to let me know they had not forgotten about me. I test drove the car with zero sales pressure of any kind, it was so refreshing and relieved a lot of my anxiety. Michael was prompt and professional with every single transaction and never once made me feel pressured to purchase. I then learned that they make salary - they do not make commissions on the number of vehicles sold. I wish every dealership worked that way! It was too late to get financing on a Saturday evening so we stayed in touch through text and I came in on Monday afternoon to buy the car. Easiest transaction I could have asked for, and Michael was very knowledgeable about the car and the financing. I will be recommending Doug Justus to my friends and family. More

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Love my Honda Pilot! Michael was great to work with and very helpful! Nothing but good things to say about my experience here! highly recommend!! very helpful! Nothing but good things to say about my experience here! highly recommend!! More

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