Dealership Experience
13 yrs, 4 mos
Industry Experience
34 yrs, 11 mos
549 Reviews
Write a Review549 Reviews of Michael Kayes
August 10, 2025
The service was easy to schedule, drop off was seamless, and repair was quick and vehicle return was done as told. Thank you. and repair was quick and vehicle return was done as told. Thank you. More
Other Employees Tagged: Ginny Polizzi
August 09, 2025
Excellent service, Excellent staff! ! And its always a pleasure to learn something new about my vehicle from the service technician. Great Job !! ! And its always a pleasure to learn something new about my vehicle from the service technician. Great Job !! More
Other Employees Tagged: Ginny Polizzi , Service technician
July 30, 2025
Very helpful. The technician Identified some potential issues after oil change. For example, transmission fluid change. The technician Identified some potential issues after oil change. For example, transmission fluid change. More
Other Employees Tagged: Ginny Polizzi
July 29, 2025
Always reliable and they communicate the work and cost prior to doing any work. I have been smusing this dealership for 15 years and always recommend them. prior to doing any work. I have been smusing this dealership for 15 years and always recommend them. More
Other Employees Tagged: Ginny Polizzi
July 26, 2025
Reception is not competent. Price very high. Mechanic works quality.Wating time for appointmen so long Price very high. Mechanic works quality.Wating time for appointmen so long More
Other Employees Tagged: Ginny Polizzi
July 22, 2025
If I ever need help from a dealership again with my daughter‘s car, I will use Hamilton Volkswagen 100%. Very professional very courteous. Everyone I dealt with was very polite. daughter‘s car, I will use Hamilton Volkswagen 100%. Very professional very courteous. Everyone I dealt with was very polite. More
Other Employees Tagged: Ginny Polizzi
July 19, 2025
Always #1, top shelf, top notch,first class,primo,excellence', Cars go in, come out better. Mine tells me it enjoyed the underneath probing and checking. ooooogggaaahh. HMVW, why woul class,primo,excellence', Cars go in, come out better. Mine tells me it enjoyed the underneath probing and checking. ooooogggaaahh. HMVW, why would anybody go anywhere else? More
Other Employees Tagged: all the others
July 12, 2025
Computer issues. Service scheduled on line yet service center states no appointment is scheduled and made me reschedule Rescheduled with their on-site representative Service scheduled on line yet service center states no appointment is scheduled and made me reschedule Rescheduled with their on-site representative yet when I showed up for scheduled appointment service personnel again stated nothing scheduled in their computer. Luckily I had printout— should have had it notarized probably. Personnel very friendly and “allowed” me to have the service done. You need to clean up your computer issues More
Other Employees Tagged: Ginny Polizzi
July 05, 2025
I was in need of help Diego’s safety issues and was told to make an appointment online they can help me nothing available for at least a week …. Really no alternative options why am I begging for help, not to make an appointment online they can help me nothing available for at least a week …. Really no alternative options why am I begging for help, not sure where Mike went but bring him back, the new guy doesn’t have the soft skills to make me want to keep coming back, been a Hamilton VW patron for 12 years and have only owned VW and while I can take my car anywhere I have sometimes paid more to get things done at the Hamilton VW dealer because I was treated like a person not a bottom line. More
Other Employees Tagged: Ginny Polizzi

