Michael Kayes | Page 44

The service team was excellent. Customer service was excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. excellent. My appointment started on time and they dotted every t and I on the car. I was very happy with everything. I will be back. More

by evanj Verified Customer Verified Customer

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Always like seeing the friendly staff at Hamilton VW. Always friendly and kind even if you are only getting an oil change. Thank you all! Always friendly and kind even if you are only getting an oil change. Thank you all! More

by Njgirl1884 Verified Customer Verified Customer

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In Dec I did a full service and they gave me a list of things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong bef things that’s need to be fixed, and in a month time my starter wasn’t working (It wasn’t on the list of things).I asked a mechanic what was wrong before taking it to VW and he told me it’s the starter is the problem that’s why it’s not starting and I was going to make him do it so I went to auto zone to get the starter and it was only $220.but then I changed my mind and I was like I don’t really trust him I’m going to VW (because I trust them) so I returned it and towed the car to them. Oh yes they called me telling me everything that’s wrong with the car and I asked how much to fix the starter. The lady told me $911 so I said that’s very expensive! She said there’s nothing I can do about it so I told her how much the starter was at auto zone and she said the starter they about to order is 400 and change and the rest is for labor... how the same starter is so much more I got robbed!!! I think I got false information. And maybe they been knew the starter was going and didn’t let me know because they wanted me to come back. I fixed the starter and they gave me a new list of things that’s wrong with the car that came up to $4000 and change I thinks I’m getting scammed and I’m not coming back to you guys I’m going to a different shop or dealership.... HIGHWAY ROBBERY!!!! More

by jamar patterson Verified Customer Verified Customer

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Best customer service at this location. Friendly, professional and knowledgeable staff. I always feel well taken care of at this dealer. Staff goes above and beyond to make sure all your service need professional and knowledgeable staff. I always feel well taken care of at this dealer. Staff goes above and beyond to make sure all your service needs are met in a timely fashion. More

by SunnyNJ Verified Customer Verified Customer

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Their service is top of the line, they even fixed a problem that was created by another dealer. Plus, a loaner car is always available for customers to drive while performing the service! problem that was created by another dealer. Plus, a loaner car is always available for customers to drive while performing the service! More

by zhou.duo Verified Customer Verified Customer

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Very impressed with service department and the dealer Very impressed with service department and the dealer Friendly knowledgeable Very professional and very helpful also Would recommend dealer to o Very impressed with service department and the dealer Friendly knowledgeable Very professional and very helpful also Would recommend dealer to others Will definitely keep using them More

by michellefurch Verified Customer Verified Customer

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The service on my VW Jetta on Tuesday, January 19th was excellent. I look to having more work done by Hamilton Volkswagen. Thank you for an excellent job. excellent. I look to having more work done by Hamilton Volkswagen. Thank you for an excellent job. More

by Shelina38 Verified Customer Verified Customer

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The Hamilton Volkswagen staff is always friendly and courteous to make your experience worthwhile. Anytime I had to go there, they have always been great. courteous to make your experience worthwhile. Anytime I had to go there, they have always been great. More

by BCabral Verified Customer Verified Customer

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Always perfect. Done right...on time....even my fussy Uncle Todd,.albeit in jail again,considers hamilton vw the best.....why go elsewhere? #1 always Uncle Todd,.albeit in jail again,considers hamilton vw the best.....why go elsewhere? #1 always More

by cengeb Verified Customer Verified Customer

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I am writing to endorse and praise the service department at the Hamilton Volkswagen dealership. The customer service I received from service manager Michael Kayes and service consultant Ginny Polizzi was ex at the Hamilton Volkswagen dealership. The customer service I received from service manager Michael Kayes and service consultant Ginny Polizzi was excellent! My vehicle was due for the recommended 40,000 mile service and everything was completed first class. I highly recommend this dealership as both Michael and Ginny took great care of me and my car. More

by ATT1990 Verified Customer Verified Customer

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