Michael Krupka | Page 2

Great service and Great people! From the moment I walked on the lot Mike greeted me and made me feel at home. Really great guy with tons of knowledge! Five stars!! From the moment I walked on the lot Mike greeted me and made me feel at home. Really great guy with tons of knowledge! Five stars!! More

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Amazingly smooth I was pleasantly surprised when I went in for my recent purchase of a 2016 dodge journey the dealership had exactly what I was looking for... every as I was pleasantly surprised when I went in for my recent purchase of a 2016 dodge journey the dealership had exactly what I was looking for... every associate that I spoke with was extremely helpful and knowledgeable so the transaction was amazingly smooth and pleasantly quick definitely recommend going to this dealership and if I ever decide to buy another vehicle I would definitely go back More

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Unexpected Experience We contacted the dealership in response to a listing posted by Mike Krupka (Internet Manager) for a 2016 Town & Country mini van. Being a 2016 and in We contacted the dealership in response to a listing posted by Mike Krupka (Internet Manager) for a 2016 Town & Country mini van. Being a 2016 and in addition, a model that was being discontinued, the dealership was listing a substantially discounted price. Upon arrival, we found the van of our choice sitting out front waiting for us to test drive it. After driving it, we found that the leg room was not adequate for me, (I am quite a large man). Mike suggested that we try the new Pacifica that was sitting on the showroom floor. I was somewhat reluctant to check it out because it was a 2017 AND it was an entirely new model that was just being introduced. We felt that they would not be so anxious to discount it. We sat down with Mike and tried to negotiate a deal even though we did not expect to have anything we could afford happen. With the help of Kevin, (the finance man) and TJ (sales manager ?), we arrived at a payment close to our budget number by getting a lower interest rate and the dealer raising the value of our trade. Not being comfortable exceeding our budget, TJ said he had one last offer. To get to our budget, we had to be financing $1,000 less. He said he would discount the van another $500 if we would increase our down payment $500. So, we left with the new 2017 Pacifica and, we were able stay within our budget. We love the Pacifica. We do find we are exceeding the mileage the sticker says we should expect. So, folks, do not hesitate, Visit Jim Browns dealership and let them work on getting you want. We feel that they bent over backwards to make us happy. Thank you JimBrowne! More

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NO STRESS BUY!!! Our experience dealing with Mike was delightful. They had the car we wanted from our internet search. From my first inquiry to Mike to get general inf Our experience dealing with Mike was delightful. They had the car we wanted from our internet search. From my first inquiry to Mike to get general info, to setting a time to come see it (we drove from Orlando) he was very helpful & accommodating. The car was as described, price was fair, Mike stayed late on a Sunday (in rain too) to help us get our car buying done on our availability. I also want to say thanks to Duncan, I know the inner workings of the back end of a dealership and was surprised that Duncan offered but did not pressure the GAP insurance, credit , life, disability & extended warranties etc. My wife & I were treated well & highly recommend Citrus CDJR to our friends, well worth the 1 hr drive to be treated so well. Kevin & Jill Barnes Orlando, Fl More

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Perfect Buying Experience !! I purchase several vehicles every year for both Company as well as personal use. My recent purchase of my Ram 2500 was by far the smoothest transacti I purchase several vehicles every year for both Company as well as personal use. My recent purchase of my Ram 2500 was by far the smoothest transaction I have made on a vehicle in years !! No pressure, treated fair on my trade, very knowledgable of the vehicle. I was in and out of the dealership in 90 minutes, leaving with my new truck. See Mike Krupka, he will treat you right ! More

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Great People Purchased a Chrysler Town and Country from Jim Brown Citrus GREAT PEOPLE work with me on price and did everything the right way, no pressure and ag Purchased a Chrysler Town and Country from Jim Brown Citrus GREAT PEOPLE work with me on price and did everything the right way, no pressure and again great to work with. We will be back More

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Busy but serious Mike and his team assisted me durring my new truck purchase at the end of March 2016. They were willing to deal with me over phone and email and answe Mike and his team assisted me durring my new truck purchase at the end of March 2016. They were willing to deal with me over phone and email and answer my questions as I am a distance from thier dealership and have a hectic schedule. Other dealerships were not so willing to be flexible and did not take me seriously since I physically was unable to come to the dealership to inquire. Thank you Mike for all your help! More

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Always cautious eyeing Jeeps for last 8 Months. May was the month. Was working with another dealer,but seemed to have lost interest to sell a Jeep. Decided to try Jim eyeing Jeeps for last 8 Months. May was the month. Was working with another dealer,but seemed to have lost interest to sell a Jeep. Decided to try Jim Browne. They were attentive via email all month and when I finally called Mike. he was ready and responded quickly. We had done our homework and he found the Jeep. he had for us the next day. Folks are down to earth and seek a win win end result. Give em a try if you are interested in a new vehicle. I sought the best financing and they secured excellent rate. More

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Enjoyable experience I worked with Michael Krupka and he was both knowledgeable and personable. I recent purchased a 2016 Charger and was shown a variety of options both w I worked with Michael Krupka and he was both knowledgeable and personable. I recent purchased a 2016 Charger and was shown a variety of options both within that model and other models, with no undue sale pressure tactics. Instead the atmosphere was more conversational about what I wanted and what my needs where. I would recommend my friends and family to go here. More

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Patient and were willing to earn my business! This is only my second new vehicle I have had in my 37 years. I know I am blessed as most are not able to say that. Mike and TJ at Citrus Ram were ver This is only my second new vehicle I have had in my 37 years. I know I am blessed as most are not able to say that. Mike and TJ at Citrus Ram were very patient with me through the process as most was done over the phone due to the distance I was from thier dealership. They were eager to earn my business and offered the best pricing as other dealerships were not and didn't treat me as a customer because I was not physically in front of them. Kevin in finance kept everything real simple, clear and put together everything very efficiently. I highly recommend Citrus Ram! More

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