Michael Lacy | Page 4

Michael was extremely helpful and honest throughout the whole process. Being a first-time buyer is daunting, but Michael and Honda of Superstition Springs help make it a better experience. Thankful for all whole process. Being a first-time buyer is daunting, but Michael and Honda of Superstition Springs help make it a better experience. Thankful for all of the support and transparency they provided throughout the process! Excited to call this car mine! More

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It was a great experience very nice polite and it was also a speedy process this time. Mike was great and very efficient. I would recommend him. also a speedy process this time. Mike was great and very efficient. I would recommend him. More

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My Salesman Michael Lacey Best Ever I just purchase a new LEASE car this past April 21. It is my 3rd Superstition Honda lease in last 9 years and my 11th total lease going back 31 year I just purchase a new LEASE car this past April 21. It is my 3rd Superstition Honda lease in last 9 years and my 11th total lease going back 31 years. I am happy to announce for the first time ever that my Internet salesman Michael Lacey has taken care of me the past 2 leases. Although I have had good luck with salesman in the past, this is the first time I can say that Michael Lacey is the best out of all salespeople who have taken care of my wife Jean and I ever. Why? Because not only is a car salesman trying to make a sale like always, but Mr. Lacey also cares for us to be 100% happy. If we are having a difficulty deciding or if it appears that a sale may not happen, Mr. Lacey brings out every option possible for the money to work for us and works every possible angle on the exact model Honda we want. Let me say one more time, every salesman we have had in the past 31 years was not able to make the sale work the 1st time. Sometimes we have left the showroom due to no way for the sale to take place but Mr. Lacey's system to bring to the customer the perfect deal is so unbelievable. I am not a new car buyer as I stated. I just made my 11th straight three year lease, and hope to do one more in three years and hopefully with Michael Lacey. More

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Amazing group of people! Great experience and I highly recommend if you are in the market for a Ho ds you stop by here first! recommend if you are in the market for a Ho ds you stop by here first! More

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I had an amazing experience buying a car at Superstition Springs Honda. This is our second car we have purchased from there in 3 years. Michael Lacy was amazing and worked tirelessly to find me the exact ca Springs Honda. This is our second car we have purchased from there in 3 years. Michael Lacy was amazing and worked tirelessly to find me the exact car I wanted. He bent over backwards to make sure the exterior and interior were just what I was looking for. He was personable, professional and never pushy. This was a pleasant experience and it felt more like great customer service, other than a car salesman trying to make a sale. I would highly recommend Michael Lacy as well as Superstition Springs Honda. More

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Mr. Lacy knew exactly what I want. He was extremely knowledgeable. The GM and GSM appreciates loyal customers. They both made sure I was taken care of. Mehdi was also nice. He made sure I understand th knowledgeable. The GM and GSM appreciates loyal customers. They both made sure I was taken care of. Mehdi was also nice. He made sure I understand the benefits of having wheel/tire and oil change that I included in the contract. If I get the same deal every time I get a new car, I wouldn’t mind going back to this same location. Highly recommend! More

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Great, easy and pressure free! I visited this dealer back in May 2019, Mike Lacy was friendly, professional & knowledgeable. I wasn’t ready to buy in May but after searching for 5 m I visited this dealer back in May 2019, Mike Lacy was friendly, professional & knowledgeable. I wasn’t ready to buy in May but after searching for 5 months, I came back to him! He was able to get me a brand new car and I am thrilled. No pressure and he listened to everything I asked for. More

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So easy to work with Mike listened to what we wanted and was so patient- even though I changed my mind a couple of times. He explained how to use all the new features. Mike listened to what we wanted and was so patient- even though I changed my mind a couple of times. He explained how to use all the new features. Mehdi was also very easy to work with and was very accommodating when he learned we had to get our granddaughter to to class. More

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Traded in two vehicles, got two vehicles. LOVE this dealership. Will ALWAYS go back. Thank you. Traded in our two cars and got two 2019's within two months. Michael was great. David was amazin LOVE this dealership. Will ALWAYS go back. Thank you. Traded in our two cars and got two 2019's within two months. Michael was great. David was amazing. Manny was helpful. Adam was knowledgeable and Cameron was thoughtful. Another fantastic experience. More

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DEALING WITH RIDICULOUS CUSTOMER LIKE PROFESSIONALS! SOME CUSTOMERS ARE RIDICULOUS! This time I am that customer and everyone at Honda of Superstition stepped up. No matter how small the item I made it a SOME CUSTOMERS ARE RIDICULOUS! This time I am that customer and everyone at Honda of Superstition stepped up. No matter how small the item I made it a big deal and felt valued at each complaint. I have been shopping for a couple of months and final came down to the Accord and Camry. Which hands down the Accord felt more updated versus an out dated Camry. Not to mention, the sales staff at Honda where so much more professional. There was no high pressure sales going on and we felt like they valued our business. I do not want to go through all of the small things I complained about but will tell you there was no hesitation to make it right. My salesman was Mike Lacey, sales manager who also reached out was David Hernandez and in service I worked with Rollis. If this team could put up with my constant back and forth as well as dropping off the vehicle and having to get a rental. I also complained about getting a rental versus a courtesy vehicle and my go to service rep Joseph Hurtado explained the new vehicles used for courtesy vehicles were being returned damages such as rims being scraped by curbs, door dings and additional damages but did not confirm this was why they discontinued the courtesy vehicles. He offered to get the service manager to confirm exactly why I had to get a rental but I declined because that made sense enough. All I know is I live closer to San Tan Honda and for some reason Honda of Superstition has always won my business since 2008. This is our 5th Honda. Sales and service have always treated us as valued customers but again, as reviews go, I still shop their business each time and they continue to step up! Thank you Honda of Superstition! More

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