Michael Lyman
Michael Lyman at Niello Acura

Michael Lyman | Page 5

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

Contact Me
5.0
74 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs, 2 mos

5.0

74 Reviews

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74 Reviews of Michael Lyman

June 10, 2023

Dealership Rating
Employee Rating

Service person was great. My issue is the car & no spare. That is something that would have made me reconsider the car. More

by HEIDIASTEPP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 10, 2023

Dealership Rating
Employee Rating

Excellent customer service by my service advisor Mike and technician, even sent me a short video of the actual brake inspection 🏆 More

by ESTRADA0805
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 07, 2023

Dealership Rating
Employee Rating

Great and quick service. Everyone is kind, efficient, and explains problems well. I highly recommend using Niello Acura for all your car service needs! More

by LLOKPAYNE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 02, 2023

Dealership Rating
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They are great and easy to work with, always making sure that all concerns are met. More

by KATHLYNN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2023

Dealership Rating
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service was accomplished on schedule with a friendly customer service person and I appreciated talking with a finance person about my lease while I waited More

by Bob Gustafson
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2023

Niello Acura responded

Bob, It's wonderful to hear that your service was completed on schedule and that you even got to discuss your lease while you waited! If any Acura sales, service, or parts questions come up in the future, please do not hesitate to reach out to us!

June 01, 2023

Dealership Rating
Employee Rating

I think the dealership listens to your concerns about your car. Always friendly and helpful. More

by champ2850
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2023

Dealership Rating
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Always impressed with overall Experience. Mike was great to work with. Will be back again for future needs. More

by THIRDPEDAL64
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2023

Dealership Rating
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Everything was done and ready on time. The car is running well and it is nice and washed. More

by mjeanware
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 31, 2023

Dealership Rating
Employee Rating

Mike L from Service Department always goes above and beyond. Great customer service. The place is always clean and wish they have soda available. More

by REBECCA_TUZON
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2023

Dealership Rating
Employee Rating

The drop off and service went smooth. Only minor issue was not receiving a reply when I inquired, via text, about the status of my car later in the day. Showed up around 4:30 to my car be More

by HOUGHJO83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Didn't catch the young guy's name that greeted me outside, but he was polite and helpful

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