Michael Lyman
Michael Lyman at Niello Acura

Michael Lyman | Page 4

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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5.0
74 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs, 2 mos

5.0

74 Reviews

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74 Reviews of Michael Lyman

June 15, 2023

Dealership Rating
Employee Rating

We recently moved and this was our first time at Niello Acura. We had an excellent experience and would highly recommend them. More

by Robert and Kammie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Evans

Jun 21, 2023

Niello Acura responded

Robert & Kammie, Welcome to the area! We're so glad that your first experience at Niello Acura was a 5-star one. We sincerely appreciate your recommendation and look forward to working with you again in the future!

June 15, 2023

Dealership Rating
Employee Rating

Wonderful experience and customer's service. Good communication with the service department on items that needs attention. The waiting was little longer than expected but worth it. More

by MOHAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
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Great customer service, from welcoming greeter and adviser Mike Lyman. Every items worked was clearly explained. More

by boefina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
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The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs More

by melkino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

Jun 21, 2023

Niello Acura responded

Thank you so much for your kind words, Mel! It means so much to hear that we're the best dealership you've ever experienced. We're happy to know that you enjoyed the service, our team, and the amenities like our waiting room and snacks. We look forward to continuing to take exceptional care of your TLX for years to come!

June 14, 2023

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Employee Rating

Wonderful experience and customer's service. Good communication with the service department. Reasonable cost of the service received.The waiting was worth it. More

by mgiofamily
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Niello Acura responded

We're happy to know that communication during your recent service visit went so smoothly! We cannot thank you enough for your patience and trust. We look forward to working with you again in the future!

June 14, 2023

Dealership Rating
Employee Rating

Service advisor Mike was great in taking care of my car, excellent service! I’ll never let anyone touch my car except Niello Acura, thank you!!! More

by CKEMPF71
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Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2023

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Employee Rating

Always a pleasant experience. All staff members that I encounter are very professional. I appreciate from the greeter to service adviser very professional and nice. More

by DEBAGIRL63
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Recommend Dealer
Yes

June 12, 2023

Dealership Rating
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Service was outstanding! They make sure to take care of you and keep you updated throughout the service. Special shout-out to Mike! More

by ARTIOMBOYCR7
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2023

Dealership Rating
Employee Rating

They always take good care of the car and me as a customer. I like coming for service just for the piece of mind that things will be handled well all around. More

by mishabella18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Evans

Jun 14, 2023

Niello Acura responded

Thank you for trusting our Roseville team with your vehicle, Misha! Our team will be here for you whenever you need us next.

June 11, 2023

Dealership Rating
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A well respected and trusted dealership for which I have been coming back time after time. More

by arroyo3890
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Recommend Dealer
Yes
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