Michael Mack | Page 8

My car oil change took 5 hours to complete! And that's with an appointment! with an appointment! More

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I had scheduled a service of my 2020 Accord on January 4th, 2022. Upon my arrival, Michael greeted me warmly, in spite of the early time of day. He tended to my needs and asked any questions that could ha 4th, 2022. Upon my arrival, Michael greeted me warmly, in spite of the early time of day. He tended to my needs and asked any questions that could have helped my service experience. At the completion of the service, Mr. Mack walked me out to my car, did another inspection of the vehicle to make sure everything was in good working order and that I was completely satisfied with my vehicle. It was certainly refreshing to have a person go the extra mile in assisting me with the service of my vehicle. I highly recommend Michael Mack and his work ethic. More

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Recently dropped off my Honda Ridgeline with Mack for scheduled maintenance and as always, I received top notch service. It's advisors like Mack that makes us regular customers of Brandon Honda's mainte scheduled maintenance and as always, I received top notch service. It's advisors like Mack that makes us regular customers of Brandon Honda's maintenance department. Thanks for your personal attention Mack! More

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As always, Mack was extremely helpful regarding the servicing of our 2020 CRV and making sure it was ready to make a trip for the holidays. Thank you Mack we appreciate your efforts. servicing of our 2020 CRV and making sure it was ready to make a trip for the holidays. Thank you Mack we appreciate your efforts. More

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THIS IS OUR 3RD VECHICLE WITH BRANDON HONDA AND BE HONEST THE SVC DEPT HAS NEVER BEEN OUR FAVORITE AT ALL INFACT IT HAS THINK TWICE BEFORE PURCHASING ANOTHER VECHICLE. BUT THIS LAST TIME I WENT IN MR. MICHA THE SVC DEPT HAS NEVER BEEN OUR FAVORITE AT ALL INFACT IT HAS THINK TWICE BEFORE PURCHASING ANOTHER VECHICLE. BUT THIS LAST TIME I WENT IN MR. MICHAEL MACK TOOK CARE OF US AND MAN WHAT A DIFFERENCE!!!!!!!! I TOTALY TAKE MY HATS OFF TO THIS MAN INCREDIBLE IS ALL I CAN SAY. I WILL CONTINUE TO DO BUSINESS WITH BRANDON HONDA DUE TO MR. MICHAEL MACK AND CHRIS WEISS WHICH HAS BEEN OUR SALESMAN FOR ALL THREE VECHICLES. 5 STAR FOR SERVICE DEPT. KEEP IT UP AND CUSTOMER FOR LIFE!! THANK YOU WENDY & DANIEL More

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Todos muy buen trato y amables estoy muy contento con mi compra gracias besando honda compra gracias besando honda More

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This dealership lies about warranty that they talk you in to buying. They don't over what they say they do in the information they gave you, or service has no clue what going on. We needed a alinement after to buying. They don't over what they say they do in the information they gave you, or service has no clue what going on. We needed a alinement after the 2 tires being replace. But they don't cover that. Be warranty information we says yes. But most ppl very noce More

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I went for an oil change and general maintenance, I was helped by Michael Mack who provided amazing service. I will definitely be working with him every time I take my car to Hond. Very professional and ha helped by Michael Mack who provided amazing service. I will definitely be working with him every time I take my car to Hond. Very professional and has great communication. He took the time to make sure I understood everything that they were gonna do with my car and was on point with keeping me updated through text! More

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Great service department. Bought my car here in 2013 and they have done all the service maintenance. Wouldn't take it anywhere else. they have done all the service maintenance. Wouldn't take it anywhere else. More

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Good Afternoon John:When someone contacts a company Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that c Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that company when the issues get resolved as well as ours did. First, the issue we had with extra services being added to our purchase contract have been resolved as John Rios was excellent in getting the three items cancelled and having the money sent to our credit union in a very timely manner. This is very much appreciated. The real big issue we had was with the misalignment of the CRV tailgate. We can not say enough about how Michael Mack handled this item as no one could have done a better job in guiding the correction process that has lead to a most successful and very appreciated conclusion. We are truly thankful and appreciate Michael’s professional manner and handling of this issue. He really does deserve a big pat on the back. Going forward, it is our intent to always contact Michael whenever we need to have our 2020 CRV serviced at Brandon Honda. Sincerely, Joan and Clifford Stockman 2443 Nottingham Greens Dr. Sun City Center, FL 33573 More

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