Michael Marsh
Michael Marsh at Reliable Chevrolet - NM

Michael Marsh

Pre Owned Director

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.4
157 Reviews
4.4

157 Reviews

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157 Reviews of Michael Marsh

July 01, 2025

Dealership Rating
Employee Rating

My sales person Ayhan was very professional and helped me out I appreciate his professionalism and how courteous he was!!! My 21 Jeep Cherokee is alright it worked for me More

by Potato.lover131113
Recommend Dealer
Yes

Other Employees Tagged: Osman Bahadiri, AYHAN BAHADIRLI

June 30, 2025

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Employee Rating

Good environment to work with. Very helpful and knowledgeable salesman. Management was incredible to work with. More

by s10firebird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
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With an appointment the wait time was 3. 5 hours for a recall/inspection. My vehicles paint was also chipped while in their service care, measuring about a centimeter and has not been resolve More

by B_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Orosco, John Storz , Alyssa the service member was kind and easy to work with.

June 26, 2025

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My salesman, Aaron was outstanding. He was on time and very knowledgeable about his product. More

by Gailpeterson
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Valenzuela

Jun 27, 2025

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We're thrilled to hear that Aaron provided you with excellent service and showcased his expertise. Your satisfaction is our priority, and we appreciate your support!

June 17, 2025

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Profesional Service Happy having my car serviced and ready to keep going on Thank you so much for your service More

by urielmariaelena
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Orosco, John Storz

Jun 18, 2025

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback, Uriel! We're thrilled to hear you had a great experience with our service team. Keeping your vehicle in top shape is our priority, and we appreciate your support!

June 06, 2025

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Ethan was very knowledgeable about all the vehicles I looked at , answered all my questions I never felt rushed. More

by strp.michael66
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Reliable Chevrolet - NM responded

Thank you for the fantastic review! We're thrilled to hear that Ethan provided you with such knowledgeable and attentive service. Making sure our customers feel comfortable and informed is a top priority. We appreciate your feedback!

June 04, 2025

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This organization is dishonest, of poor integrity and ethical practice. The customer is not important. More

by DLORDS3344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 10, 2025

Reliable Chevrolet - NM responded

We’re truly disappointed to hear that your impression of our dealership left you feeling this way. Providing respectful, transparent, and customer-focused service is something we take seriously, and it’s always our goal to create a positive experience for everyone who walks through our doors. We’d really appreciate the opportunity to speak with you directly and better understand what led to your concerns. Please feel free to reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.

June 03, 2025

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Everyone at the dealership was very nice and helpful . Jesse was great to work with. More

by DAWNSENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Olguin

Jun 05, 2025

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had a positive experience with our team and that Jesse made a great impression. Your feedback motivates us to keep delivering excellent service!

May 23, 2025

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Employee Rating

Jesse was fantastic to work with. Fast, efficient, and fair. I appreciate the attention to detail and ease of the purchase. More

by Chanceg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Olguin

May 27, 2025

Reliable Chevrolet - NM responded

Thanks for the awesome feedback! We're thrilled to hear Jesse made your experience smooth and enjoyable. Your satisfaction means a lot to us, and we hope to see you again soon!

May 20, 2025

Dealership Rating
Employee Rating

Made three truck payments before they could even look at my truck under warranty gave it back with two bad batteries wher they had to charge or boost my new truck 5 time while in service shop and still had More

by AJ Orona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Osman Bahadiri, Kyle Anderson

May 21, 2025

Reliable Chevrolet - NM responded

We understand how frustrating it can be to face repeated battery issues, especially with a new vehicle. It’s clear that your expectations weren’t met, and we recognize how important it is for you to feel confident in the service and support you receive. While your concerns involve several layers, including warranty coverage and diagnostic outcomes, we want to ensure the right people follow up with you to address the remaining concerns. For assistance with your warranty or reimbursement inquiry, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. If you’d prefer to speak directly with our Service Department, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932.

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