Michael Marsh
Michael Marsh at Reliable Chevrolet - NM

Michael Marsh

Pre Owned Director

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.5
148 Reviews
4.5

148 Reviews

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148 Reviews of Michael Marsh

May 20, 2025

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Employee Rating

Made three truck payments before they could even look at my truck under warranty gave it back with two bad batteries wher they had to charge or boost my new truck 5 time while in service shop and still had More

by AJ Orona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Osman Bahadiri, Kyle Anderson

May 21, 2025

Reliable Chevrolet - NM responded

We understand how frustrating it can be to face repeated battery issues, especially with a new vehicle. It’s clear that your expectations weren’t met, and we recognize how important it is for you to feel confident in the service and support you receive. While your concerns involve several layers, including warranty coverage and diagnostic outcomes, we want to ensure the right people follow up with you to address the remaining concerns. For assistance with your warranty or reimbursement inquiry, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. If you’d prefer to speak directly with our Service Department, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932.

April 27, 2025

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Employee Rating

I give him a 100% reliable consideration respectful helpful and they get the job done they help me out yesterday with no questions no obstacles and they got the job done I would recommend anybody to go More

by AMBERFISH2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Reliable Chevrolet - NM responded

Amber, thank you for the fantastic review! We’re thrilled to hear about your positive experience and appreciate your recommendation. Our team is dedicated to providing reliable service, and it's great to know we hit the mark for you. Looking forward to seeing you again!

April 03, 2025

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The experience was fast, easy, & friendly more than I could expect. Will recommend both the salesman & the dealership anytime More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Orosco, Osman Bahadiri , Ricardo Aleman

Apr 04, 2025

Reliable Chevrolet - NM responded

Thank you for the wonderful review! We're thrilled to hear that your experience was fast, easy, and friendly. It means a lot to us that you'd recommend both the salesman and the dealership. We truly appreciate your support and look forward to serving you again in the future!

March 31, 2025

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Cody was great. He made the process very simple and painless. I will be back for any purchase I need. More

by Commissioner.rrpw
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Ashby

Apr 01, 2025

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback. We're thrilled to hear that Cody made your experience seamless! We look forward to welcoming you back for your future purchases. Your satisfaction means a lot to us!

March 29, 2025

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Getting my car was a fast and easy process especially when dealing with eddie. He was super professional and had everything ready for me with the first 45 mins of being there. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie made your car buying experience smooth and efficient. We aim to provide top-notch service, and it’s great to see that reflected in your visit. Enjoy your new ride!

March 24, 2025

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I came into Reliable to buy a Colorado for my mom, Tierra approached me and my mom with a smile and a pleasant attitude, i really admired how Tierra was really friendly and patient with my mother who is push More

by Luke Luarkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oliver Jones, Kenneth Orosco, John Storz, Tierra Valerio , Derrick (Finance Manager)

Mar 25, 2025

Reliable Chevrolet - NM responded

We’re glad to hear that Tierra provided excellent service and made the buying process pleasant for you and your mother. However, it’s concerning to hear about the challenges you encountered with the finance process and the availability of the vehicle you were initially interested in. We appreciate your feedback and would like the opportunity to discuss your concerns further. Please reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience.

March 16, 2025

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The service was poor. The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair More

by Mariku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Orosco, John Storz

Mar 19, 2025

Reliable Chevrolet - NM responded

It is concerning to hear about the issues you faced with your vehicle and our staff. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 16, 2025

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Employee Rating

Dealership at a large selections of cars to choose from I found the car I really wanted my salesman was Jonathan Sanchez he was awesome very professional and he made things happen he's a great salesman More

by NIAGARAFALLS505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Sanchez

Mar 18, 2025

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you found the perfect car and that Jonathan made your experience enjoyable. We appreciate your kind words and hope you love your new ride!

March 01, 2025

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Five Stars! ⭐⭐⭐⭐⭐ I had an amazing experience purchasing my new ruby red Lexus IS 350, and it’s all thanks to Isaac! From the moment I walked in, he was profe More

by Cortnie Lurae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac Santana

Mar 03, 2025

Reliable Chevrolet - NM responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Isaac provided such exceptional service. Your recommendation means a lot to us, and we’re excited to have you enjoying your new Hyundai Palisade!

February 28, 2025

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Employee Rating

This. Is our 3 car from you guys. We keep coming back. It was our first & last stop again. Oliver is the greatest. Really hustled To make us happy. More

by Gina G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver Jones

Mar 03, 2025

Reliable Chevrolet - NM responded

Gina, we’re thrilled to hear about your positive experiences with us and Oliver! Your loyalty means the world, and we’re here to keep making your car-buying journey enjoyable. Looking forward to assisting you again in the future!

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