Michael McCormack | Page 6
Service Advisor
Napleton Autowerks Missouri
3508 E Division St
Springfield, MO 65802
I have been in the auto industry for the past 8 years and have achieved multiple certifications as a Technician for VW and Porsche. This knowledge allows me to better inform customers and enhance a better service experience.
Read moreSpecialties & Trainings
Technical Training/Porsche Brand Ambassador
64 Reviews
Write a Review64 Reviews of Michael McCormack
August 20, 2018
Service Great service in and out quickly and the day I wanted and car was returned clean which was nice. Been going here for years and would recommend to anyo Great service in and out quickly and the day I wanted and car was returned clean which was nice. Been going here for years and would recommend to anyone. More
Other Employees Tagged: Derek Owens
August 16, 2018
Outstading Service Mike McCormack and Andrew Horton are Awesome! They helped me fully understand what was wrong with my Beetle and what needed to be done and the approx Mike McCormack and Andrew Horton are Awesome! They helped me fully understand what was wrong with my Beetle and what needed to be done and the approximate cost. They were kind, patient, and thorough in their explanations. Always friendly! More
Other Employees Tagged: Andrew Horton , Greg Turner was my Courtesy Driver and he was wonderful, happy, upbeat. Made my ride most pleasurable
August 16, 2018
Excellent Porsche Service!!! As per usual, top-notch service from Porsche. Excellent communication. Was offered Porsche loaner. Problem with Cayenne was fixed correctly the fir As per usual, top-notch service from Porsche. Excellent communication. Was offered Porsche loaner. Problem with Cayenne was fixed correctly the first time. Highly recommended. More
Other Employees Tagged: Sherri Whitson
August 16, 2018
Michael is very professional and customer responsive, Car repair was under warranty and was satisfactorily completed. Gad that the service was good as Napleton is the only source for Porsche repairs in S Car repair was under warranty and was satisfactorily completed. Gad that the service was good as Napleton is the only source for Porsche repairs in Springfield Missouri. More
August 12, 2018
Service on maintenence program Do a good job on being honest on situation and providing information in a timely manner. Car was returned with work completed to my satisfaction Do a good job on being honest on situation and providing information in a timely manner. Car was returned with work completed to my satisfaction More
Other Employees Tagged: Andrew Horton
August 08, 2018
Very Pleased with the service. Very helpful quick turn around. Very friendly. the service department always service my vehicles like its their own. I would highly recommend them to Very helpful quick turn around. Very friendly. the service department always service my vehicles like its their own. I would highly recommend them to customers and friends. More
August 03, 2018
New tire I hit a curb and sliced the sidewall of my tire. Mike took good care of me, as usual, and provided a loaner, ordered the tire and it was installed as I hit a curb and sliced the sidewall of my tire. Mike took good care of me, as usual, and provided a loaner, ordered the tire and it was installed as promised. More
July 27, 2018
Super service! Great service; great people. Mike goes above and beyond to accommodate customer needs; Sherri always remembers you, and your car, despite the hundreds Great service; great people. Mike goes above and beyond to accommodate customer needs; Sherri always remembers you, and your car, despite the hundreds of vehicles that roll through the doors every day. Wouldn’t trade my dealer service team for anything. More
Other Employees Tagged: Sherri Whitson
July 26, 2018
Service Only good things to say about my experience. Although I had to say goodbye to my little VW bug convertible. Everyone was professional and helpful. Only good things to say about my experience. Although I had to say goodbye to my little VW bug convertible. Everyone was professional and helpful. More
Other Employees Tagged: Steve Zemcik, Sherri Whitson, Derek Owens, Andrew Horton, Greg Turner
July 24, 2018
Excellent customer service This wasn't service fault, but I was told I could have a loaner car but didn't happen upon arrival. Inconvenient for my job. This wasn't service fault, but I was told I could have a loaner car but didn't happen upon arrival. Inconvenient for my job. More
Other Employees Tagged: Mike Moss

