Michael McLaughlin | Page 4

Hands down, the best customer service in East Texas! The process was so incredibly smooth, my husband and I did not realize that purchasing a vehicle could be that much of an enjoyable experience. The en The process was so incredibly smooth, my husband and I did not realize that purchasing a vehicle could be that much of an enjoyable experience. The entire staff of Mercedes-Benz of Tyler is outstanding! We arrived on a Saturday evening with less than an hour until closing, Michael and the other staff members made us feel as though we were important enough to stay late to work with. Thank you, thank you, thank you Michael! PLUS, it doesn't hurt that we LOVE our new CLA250! More

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Bigger convertible. It was easy to arrange the turn in of my leased SLK convertible for a C300. I loved the SLK but needed a less sporty car in keeping with my age. Micha It was easy to arrange the turn in of my leased SLK convertible for a C300. I loved the SLK but needed a less sporty car in keeping with my age. Michael McLaughlin was very accommodating. The service department, when needed will pick up my car in Nacogdoches, leave a loaner, then return mine. A definite selling point. More

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Great Car-Buying Experience Michael made the "car buying experience" a rewarding one. He was friendly, informative and caring. He answered all questions and concerns and did a th Michael made the "car buying experience" a rewarding one. He was friendly, informative and caring. He answered all questions and concerns and did a thorough job of demonstrating the features of the car. More

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Great visit! What a refreshing car shopping experience. Went to Mercedes-Benz of Tyler to rule out Mercedes as my next car. With a few months before I plan to pu What a refreshing car shopping experience. Went to Mercedes-Benz of Tyler to rule out Mercedes as my next car. With a few months before I plan to purchase, Michael McLaughlin took time, knowing I wouldn't be buying now, to explain why Mercedes-Benz was the right car for me. His knowledge of the brand was impressive - even had two salespeople come ask him questions about cars while he was helping me. I can't wait to lease my first Mercedes! More

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Great Experience What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what he was telling me. More

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Easiest Buying Experience! This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the w This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the whole process so I never felt like he was pushing me just to make a sale. I definitely recommend him to all of my friends and family! More

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Great Car Buying Experience Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product c Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product concierge took time to explain all of the futures in great detail and helped me a lot. More

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Pleasant experience this is the second vehicle I have purchased from Mercedes-Benz of Tyler. Good people, very responsive and easy to do business with. When i am next i this is the second vehicle I have purchased from Mercedes-Benz of Tyler. Good people, very responsive and easy to do business with. When i am next in the market for a vehicle I will definitely think of them again More

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Great ! Great sales people and they are so easy to work with ! Also they go over every little detail so you know how it works before you leave !!! Thank y Great sales people and they are so easy to work with ! Also they go over every little detail so you know how it works before you leave !!! Thank you ! More

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Great Dealership! Michael McLaughlin has helped us with 2 Mercedes. His expertise and personable attitude has us coming back each time. Great experience each time becau Michael McLaughlin has helped us with 2 Mercedes. His expertise and personable attitude has us coming back each time. Great experience each time because of him. More

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