Michael Middledorf

Great people and service. I would recommend to my family and friends! Thank you Lamont! I would recommend to my family and friends! Thank you Lamont! More

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It was a good experience, good people. I will recommend the business to other people that I know. I will recommend the business to other people that I know. More

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Amazing time spent with Hyder and Mike, answered all my questions and were really kind an honest, especially knowing my situation questions and were really kind an honest, especially knowing my situation More

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The time I spent here was about 3-4 hours however good things take long, just 3 hours and Hyder and Mike made me get into a car and to finalize it all took about another hour. Recommend only these two in things take long, just 3 hours and Hyder and Mike made me get into a car and to finalize it all took about another hour. Recommend only these two in Frederick More

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Worked with us to the end and made sure we left with a car. We had lost hope and they still found a way car. We had lost hope and they still found a way More

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car buying process very easy & fast! My boyfriend and I walked in 15 minutes prior to closing, we were helped with no complaints. My boyfriend and I walked in 15 minutes prior to closing, we were helped with no complaints. More

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Stayed late let us test drive each car and were patient did not rush us. did not rush us. More

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Great service and very attentive, they were knowledgeable, and tried their best to make the best deal work knowledgeable, and tried their best to make the best deal work More

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Traded a vehicle,I get letter stating it was impounded. Called and they said they couldn't email it but yet signed a lot of papers through email. Michael never called to take complaint. I think I deserved Called and they said they couldn't email it but yet signed a lot of papers through email. Michael never called to take complaint. I think I deserved more than that..it should be their responsibility.will not recommend. More

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I attempted to purchase a car from Easterns in February 2025. I had agreed to a deal sheet online, and scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in t 2025. I had agreed to a deal sheet online, and scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in the deal sheet, which included all tax/tag/title fees. When I arrived at the dealership, I agreed to let them try to find better financing, they were unable to match. So far, all fine. When I was presented with the final deal sheet, there were two additions that I did not agree to beforehand, a Lojack service subscription and a dealer warranty service. I requested that they be removed from the deal sheet, as I didn't want either of them, and they inflated the price This is where it gets shifty for me: They tried to tell me that the LoJack service fee was required to complete the purchase, and then tried to scare me into the warranty by lying about the factory warranty not being transferrable. I did research on both of these points, and found them both to be lies. We left, and they've since contacted me trying to make the deal happen. It turns out the LoJack is optional (imagine that). This is textbook consumer fraud, and I'd avoid this business at all costs. If they'll lie about this, I would also believe that they'll lie about the state of the vehicle service, and warranty. More

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