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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 2

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Michael (Mike) Carbone

July 09, 2026

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Employee Rating

Great service. I have been with Ira of Danvers for 10 plus years. Maria also purchased her Lexus here. More

by Fditucci
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Recommend Dealer
Yes
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Jul 10, 2026

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2026

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Everyone is very professional and curtious From the time I drove in to the time I picked up my car More

by bobwesley
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Recommend Dealer
Yes
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Jul 10, 2026

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 08, 2026

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Ira Lexus has always treated us the best. They will accommodate even the oddest pickup/drop off requests. Even with having a closer Lexus dealer we still prefer Ira. More

by Sblake88426
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Recommend Dealer
Yes

Other Employees Tagged: John was fantastic

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Jul 10, 2026

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2026

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Perfect work on my brake replacement ❤️ I’m so happy for this work on my car More

by aracelisrachel
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Mike Coco, Oltion Gjimara, Mike Walsh

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Jul 05, 2026

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2026

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Very friendly and very helpful! Service was done according scheduled and did wash my car! More

by nelagorodetskaya
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Recommend Dealer
Yes
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Jul 01, 2026

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 28, 2026

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Pleasant and efficient staff always friendly and helpful . Positive experience. Long time satisfied Lexus owner More

by Semagoldstein
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Service Communication
Recommend Dealer
Yes
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Jun 29, 2026

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

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Absolutely fantastic service. Kind and efficient. Cannot rave enough about the service department. Even vacuumed my car after the service in addition to washing. More

by KLeBlanc
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Remi

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Jun 26, 2026

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

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Abraham was helpful, courteous and professional. I was not happy about repair shop not attending to my repair for 2 days because “they got slammed”. Repair shop failed in this instance. All other vi More

by Harruda
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Guillen - very professional trying to cover for shop failure.

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Jun 25, 2026

Ira Lexus of Danvers responded

Thank you for taking the time to leave a review, we appreciate your feedback and apologize for the delay in your repair. We value your business and are committed to providing top-notch customer service. We are glad to hear that your overall experience has been positive and we look forward to serving you in the future.

June 18, 2026

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My service experience was excellent as usual. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna. More

by DB30W
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Recommend Dealer
Yes

Other Employees Tagged: Bryanna, Bernard

Print
Jun 21, 2026

Ira Lexus of Danvers responded

Hi, we are so happy to read such a great review about Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2026

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Employee Rating

Happy with my service but a very special shout out to Bryanna!! She is courteous, knowledgeable, efficient and absolute pleasure to work with. My absolute favorite person there. Keep that employee hap More

by DeeDee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 15, 2026

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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