Michael (Mike) Carbone | Page 2

Abraham was helpful, courteous and professional. I was not happy about repair shop not attending to my repair for 2 days because “they got slammed”. Repair shop failed in this instance. All other vi I was not happy about repair shop not attending to my repair for 2 days because “they got slammed”. Repair shop failed in this instance. All other visits have been a smooth, positive experience. More

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My service experience was excellent as usual. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna. More

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Happy with my service but a very special shout out to Bryanna!! She is courteous, knowledgeable, efficient and absolute pleasure to work with. My absolute favorite person there. Keep that employee hap Bryanna!! She is courteous, knowledgeable, efficient and absolute pleasure to work with. My absolute favorite person there. Keep that employee happy. She represent you well More

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Excellent customer service and was great at reassuring any questions and gave answers that were easy to understand. any questions and gave answers that were easy to understand. More

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Everything goes smoothly and all the staffs are really knowledgeable and kind Waiting room is very clean and I enjoy free coffee. It was delicious! knowledgeable and kind Waiting room is very clean and I enjoy free coffee. It was delicious! More

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I have been a long customer of Ira Lexus. Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Tom, and Steve, who was in the drop off and pick up area.( he’s uncle Steve to my dog Gio) Although, Dennis Pellegrino, isn’t at Lexus- he’s at Toyota, he was still there for me to make my appointment when I reached out to him. The work is always done perfectly, the coffee is delish! All of the service employees were great! I’m very appreciative. Your customer service each time is always top notch!!! More

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Great experience at IRA Lexus today - service advisor was very professional and helpful - thank you! very professional and helpful - thank you! More

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Good service, good people, will be back. Remi was very helpful, polite.. I wish all services was like there Remi was very helpful, polite.. I wish all services was like there More

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Brought car in for a recall and an oil change came out7 days later spending $400+. Your thoughts! days later spending $400+. Your thoughts! More

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The service at this dealership is fantastic from the moment you drive in! They are all so personable and do a terrific job! Elias is so wonderful with updates and information. He went the extra mile to moment you drive in! They are all so personable and do a terrific job! Elias is so wonderful with updates and information. He went the extra mile to be as helpful as possible and to make it a seamless and great overall experience! I left feeling like i had not only a great experience but like I have new friends! More

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