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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 21

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Michael (Mike) Carbone

February 18, 2025

Dealership Rating
Employee Rating

Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark McLean

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Feb 21, 2025

Ira Lexus of Danvers responded

Deb, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

Dealership Rating
Employee Rating

Great customer service and great auto maintenance service! Have been a happy customer for 20 years plus. More

by Jackiebishop768
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

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Feb 20, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

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Employee Rating

Very helpful, very courteous. Will return for service next time. This is ridiculous, very ridiculous More

by kmulhall612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard, bryanna

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Feb 17, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

Dealership Rating
Employee Rating

Excellent service Very personable and approachable staff. Didn’t mind waiting shorter time than expected. More

by ladsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2025

Dealership Rating
Employee Rating

The transaction was friendly, easy and quick. I would recommend IRA Lexus to anyone who asked. More

by wezell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Coco, Kal Dabliz, Oltion Gjimara, Gene Porzio , Thomas Chausse, Sorena Choum, Jeffrey Hernandez, Elliot Honig, Micaela Stoico, Jason Piazza

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Feb 12, 2025

Ira Lexus of Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

Dealership Rating
Employee Rating

I can recommend the service department but not the used vehicle sales department, its sales representatives or the staff that works with financing More

by Julio Holguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 10, 2025

Ira Lexus of Danvers responded

Thank you for the note. We are sorry to hear you are not happy with the used car department. We tried to reach out to you, please contact our Pre-Owned Manager, Khanh Khuu, kkhuu@group1auto.com 978-739-8624. Thank you.

December 01, 2024

Dealership Rating
Employee Rating

I’m so excited because the guy did really good job next year I will ro buy new car More

by luzdiroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Abbondanza, Daniel Barrantes, Greg Bowie, Frank Carchedi, Franklin Deleon, Jason Falcone, Robert Gray, Larry Herman, Jacob Jones

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Dec 02, 2024

Ira Lexus of Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

Dealership Rating
Employee Rating

IRA Lexus consistently delivers fantastic service. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. More

by christiefujimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard (Rick) Kizner, Dennis Pellegrino, Jennifer Perry

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Aug 17, 2024

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Dealership Rating
Employee Rating

Very Professional people. Skilled at their jobs. Great communication. Very considerate of special requests. IRA service is the reason we won’t buy any other car. More

by julmch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mclean, Joan Smith

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Jun 20, 2024

Ira Lexus of Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Dealership Rating
Employee Rating

The entire staff is extremely knowledgeable. Everyone is very helpful. I have always been extremely satisfied with my services at this dealership. More

by kristen vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Chase, Brendan Deangelis

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Jun 08, 2024

Ira Lexus of Danvers responded

Hello Kristen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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