Michael (Mike) Carbone | Page 7

When I bring my vehicle in go a yearly check up or oil hange I am charged more. I had a service that was $300. Then it went up to $1K all with recommended services and 3 important things. Also, my vehicl hange I am charged more. I had a service that was $300. Then it went up to $1K all with recommended services and 3 important things. Also, my vehicle was never vacuumed as promised. I really miss Brandon who used to make sure I left the service department happy. More

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Excellent communication both before and during the service. I was well informed personally and by email when my car service was completed and its status.. service. I was well informed personally and by email when my car service was completed and its status.. More

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Service Advisor, Bryanna Bernard was fantastic. Everything done quickly and professionally. Facility, owner lounge and loaner were clean and comfortable. Everything done quickly and professionally. Facility, owner lounge and loaner were clean and comfortable. More

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My experience with this dealership is ALWAYS excellent. That is why I choose Lexus. Kudos That is why I choose Lexus. Kudos More

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Service reps are always efficient, pleasant and always willing to to help with the little questions. willing to to help with the little questions. More

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I have purchased ten vehicles from IRA. WOULD HIGHLY RECOMMEND them to purchase a car and have it serviced WOULD HIGHLY RECOMMEND them to purchase a car and have it serviced More

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Mark and Branden the Service Managers are great, as is the quality of the rest if the team the quality of the rest if the team More

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I am very grateful for the excellent experience at Ira Lexus Denver. The entire process was smooth and professional from start to finish. The staff was friendly, attentive, and made sure I understood ever Lexus Denver. The entire process was smooth and professional from start to finish. The staff was friendly, attentive, and made sure I understood everything about the service being done. I truly appreciate the great customer service (Mr. Richard C.) the care he showed for both me and my vehicle. Thank you to the entire team! More

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Mark McLean was a pleasure to deal with. The issue was diagnosed quickly and the repairs resolved. My car was returned cleaned inside and out The issue was diagnosed quickly and the repairs resolved. My car was returned cleaned inside and out More

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Everyone courteous and helpful. During my long wait in the comfortable waiting room, they offered to take me out to get some food. The work I requested resulted in a a bit of a scar During my long wait in the comfortable waiting room, they offered to take me out to get some food. The work I requested resulted in a a bit of a scaring bill, and the fellow in charge reduced a bit to make me both happy and comfortable. More

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