I went in to the service dept for a Poss noise in the
eng/trans. They also did a brake recall repair! They couldn't diagnose the noise but I was told I needed brake pads, rotors, tires, and an alignment!
eng/trans. They also did a brake recall repair! They couldn't diagnose the noise but I was told I needed brake pads, rotors, tires, and an alignment! Now the tires had about 25K miles on them and zero uneven wear, the ceramic pads about 35/40K on them, the rotors about 160K miles on them! But because I do all my own repairs, I knew everything was fine! Soooo I pity the person who doesn't do their own work! They would've walked out of there with probably over a $2000 bill!! Sad....
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by HOCKEYHOOD33
Verified Customer
Verified Customer
Service Price Transparency
Friendly, personable, kept me informed.
Explained all costs completely and understandably. Didn’t treat me like I needed very simple explanations.
Explained all costs completely and understandably. Didn’t treat me like I needed very simple explanations.
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by Jayne Y
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2025 -
Boucher Nissan of Waukesha responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Cody Wagner
cody.wagner@boucher.com
Only deal with Michael because of service.
Don’t know the rest. I’m sure they all give good customer service.
Don’t know the rest. I’m sure they all give good customer service.
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by Dalec
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2025 -
Boucher Nissan of Waukesha responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come!
Cody Wagner
cody.wagner@boucher.com
Great.
Work was performed and problems were solved on a timely manner. Mike updated me and was very helpful.
Work was performed and problems were solved on a timely manner. Mike updated me and was very helpful.
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by JNOVA59
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Miller
Oct 28, 2025 -
Boucher Nissan of Waukesha responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha!
Cody Wagner
cody.wagner@boucher.com
Excellent service as usual.
I highly recommend them! Found the issue, and fixed it. No better place to take your vehicle.
I highly recommend them! Found the issue, and fixed it. No better place to take your vehicle.
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by heidicharrison
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2025 -
Boucher Nissan of Waukesha responded
Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!
Cody Wagner
cody.wagner@boucher.com
Mike thank you for all you did to fix my car.
I really appreciate it!
I really appreciate it!
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by ash.wittlieff
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Boucher Nissan of Waukesha responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Cody Wagner
cody.wagner@boucher.com
The good news is they took care of the issue I brought my
car in for. The bad news is they left dirty fingerprints around the panel they had to take off.
car in for. The bad news is they left dirty fingerprints around the panel they had to take off.
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by Jptruax
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Miller
Oct 12, 2025 -
Boucher Nissan of Waukesha responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Cody Wagner
cody.wagner@boucher.com
Friendly staff Clean facility Michael Miller was very
informative And professional Organized Ease in and out
informative And professional Organized Ease in and out
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by deibert55
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Miller
Oct 10, 2025 -
Boucher Nissan of Waukesha responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Cody Wagner
cody.wagner@boucher.com
total lack of communication and effort by service.
my truck was waiting 3 months for repair. the pathfinder has now been traded and will never use that dealership or buy nissan again
my truck was waiting 3 months for repair. the pathfinder has now been traded and will never use that dealership or buy nissan again
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by rwpeerenboom
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2025 -
Boucher Nissan of Waukesha responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Cody Wagner
cody.wagner@boucher.com
This was a positive experience Great customer service
explained thoroughly Polite time conscious professional gre9
explained thoroughly Polite time conscious professional gre9
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by roxieward87
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2025 -
Boucher Nissan of Waukesha responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha!
Matt Luchini
Service Manager
262-542-5500