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Michael Miller
Michael Miller at Boucher Nissan of Waukesha

Michael Miller

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Michael Miller

June 17, 2025

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Employee Rating

I was told the total cost of the job was $850 to $900 with taxes. The final bill was over $1200. They charged for a whole extra hour. 2.5h intead of what I was told of 1.5h. Hiden fee of of "shop fee". More

by JU
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Recommend Dealer
No
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Jun 20, 2025

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

May 27, 2025

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Great service however took longer than expected to have my car back. They offer me a rental for an extra $40 since my car have to stay overnight. More

by REYBAEZ
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Recommend Dealer
Yes
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May 28, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 26, 2025

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I had a wonderful experience here at your dealership. They were kind an very helpful. More

by brandancemclaurin
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Luis Arteaga, Johnathan Kiley

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May 26, 2025

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

May 10, 2025

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Excellence by all involved that helped us through what we needed. Thank you very much. More

by VVITUCCI1963
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Recommend Dealer
Yes
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May 10, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 09, 2025

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My oil change took 2 hours. My service advisor never came to tell me why the wait was so long. I had to go and ask someone. When my vehicle was finished he didn't tell me the te More

by LKSURGERY
Recommend Dealer
No

Other Employees Tagged: Michael Miller

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May 14, 2025

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-542-5500

May 06, 2025

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Good experience Just waited alittle longer than I was told i should have but everyone is always friendly More

by Bethevans71
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

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May 06, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Matt Luchini Service Manager 262-542-5500

April 30, 2025

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They solved my problem , they are expert, I thank them very much! They gave me advice to come if I face problem. More

by Nadaadi
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Recommend Dealer
Yes
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May 01, 2025

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

April 08, 2025

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Great service, quick in and out with a fair price Friendly, knowledgeable, helpful courteous Pleasant More

by GoudaGuy
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

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Apr 08, 2025

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

April 07, 2025

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Employee Rating

The service crew at Boucher Nissan answers all my questions and takes care of my service needs More

by LTDAN9116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Luis Arteaga, Johnathan Kiley

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Apr 07, 2025

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

March 22, 2025

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Michael Miller was a true blessing during a very stressful time. Not only was he incredibly thorough in his explanations and updates concerning our vehicle, but he went above and beyond advocating f More

by jjscott1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

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