Michael Morelli

I received a refund check from Nissan of Bowie for an over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past th over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past the 90 day expiration date and not valid. I call the dealership several times and spoke to different people none of whom would or could help, I asked to speak to a manager and would either get disconnected or routed to some random person who would then disconnect me. don't trust this dealership for post sales support. More

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Tony and the entire staff at Bowie Nissan was so nice and helpful. It was a pleasure dealing with everyone there. helpful. It was a pleasure dealing with everyone there. More

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Horrible service department. I heard a knock coming from my engine; took my 2017 Nissan Pathfinder to Nissan of Bowie, and they could not diagnose the the problem. This happen o I heard a knock coming from my engine; took my 2017 Nissan Pathfinder to Nissan of Bowie, and they could not diagnose the the problem. This happen over a period of several months. I finally Googled the noise I was hearing and timing chain came up as a hit. I told them to check the timing chain, and they said that was not the problem. I took the vehicle to Bayside Nissan, and the problem was in the fact timing chain. By that time, the manufacture's warranty had expired. Nissan of Bowie of Nissan promised to pay for the cost of repair initially, but then they reneged on their promise. The over $5000 cost may have had something to do with it. The absolute worst service department I ever dealt with. More

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THE MOST positive car-buying experience I have ever had . The staff were all extremely helpful and friendly. Drove away in a brand new Rogue, and I LOVE it! The staff were all extremely helpful and friendly. Drove away in a brand new Rogue, and I LOVE it! More

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LEARN FROM MY MISTAKES AND STRUGGLES I AM CURRENTLY GOING THROUGH WITH MY 2020 NISSAN SENTRA. DO NOT BUY CARS FROM NISSAN OF BOWIE ON CRAIN HIGHWAY. I bought a 2020 Nissan Sentra from Nissan of Bowie on Cr THROUGH WITH MY 2020 NISSAN SENTRA. DO NOT BUY CARS FROM NISSAN OF BOWIE ON CRAIN HIGHWAY. I bought a 2020 Nissan Sentra from Nissan of Bowie on Crain Highway not even three month ago. The first three days I purchased my car, it stop working and would not start. Then it was TOWED to the dealership. The dealership worked on my 2020 Nissan Sentra car and I was never told what’s was wrong with the car. Not even a month after I pick up the car. The car have stop working again and would not start. And the dashboard of my brand new 2020 Nissan Sentra displays malfunctioning warning. Nissan of Bowie sell Lemons for cars. Don’t buy cars from Nissan of Bowie on Crain Highway in Bowie. Dawn Criste is a liar, she say there is nothing wrong with my car. But here I am again with the same issues that the car would not start. But this time around the car shows MALFUNCTIONING WARNING. More

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I cancelled my extended warranty at the beginning of July because the car was a total loss in an accident. The insurance company and gap insurance has paid off. The remaining balance on the loan is what the because the car was a total loss in an accident. The insurance company and gap insurance has paid off. The remaining balance on the loan is what the reversal of the extended warranty amounted to. I have been trying since July to get Nissan of Bowie to pay off. I last spoke with Mike Morelli who said that they sent the payment but the check was never cashed by the finance company. He assured me that he would re-send. That was 9/4. I called and Morelli is on leave but left the name and number of another person who has not returned any of my calls. I am now coming up on making the fourth payment in the amount of $544. for a car that I don't have. I have purchased 4 vehicles from Nissan of Bowie. I will never purchase from them again. More

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After two agonizing week without a car. After two weeks of suffering as a single mother. After two weeks of calling and asking to speak with the owner of Nissan of Bowie. I finally get a response from goog of suffering as a single mother. After two weeks of calling and asking to speak with the owner of Nissan of Bowie. I finally get a response from google review and cars reviews. Why wasn’t the compressor mention in the email I received September 1 2020? Nissan Of Bowie what else about the 2020 Nissan Sentra you are hiding? When are guys going admit you sold me a lemon car? Rita Tomlinson More

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September 1 2020 I received an email from Nissan of Bowie stating the 2020 Nissan Sentra car was fine. After two agonizing week without a car. After two weeks of suffering as a single mother without a car. stating the 2020 Nissan Sentra car was fine. After two agonizing week without a car. After two weeks of suffering as a single mother without a car. Dawn Criste response on September 14th 2020 on google and Cars reviews that it was an “issue with the compressor”. September 15th 2020 2:07pm Dawn Criste left a voice message of 1 minute 36 seconds apologizing for the mix up. Mix up? How can you get the car mix up? When I specified which car I was talking about. Came online, read a response review from Dawn Criste again saying “found NO issues with vehicle”. The brand new 2020 Nissan Sentra that was TOWED to the dealership on 08/31/2020. Dawn Criste also mentioned that the staffs at Nissan of Bowie have spoken to me several times. The last time I spoke with someone from Nissan of Bowie was on September 1 2020 and I have the recording to prove it. And I am being threaten to pick up a car that have compressor issues? How do I know if you truly fix the compressor issues? You guys have been lying for two week now. Nissan of Bowie is trying jeopardized me and my children lives. This pure discrimination because I am a female who don’t know about cars. Nissan of Bowie knows the brand new 2020 Nissan Sentra have issues. That’s why they keep going from nothing is wrong with the car to compressor issues and now to back to no issues with the car. I will continue to update on social media( IG&FB babytom81 and rita tomlinson) until this matter is resolved by Nissan of Bowie. More

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Car buying with COVID 19 Buying during the COVID 19 period, was the best buying experience, buying any product. Dennis Fonger and his manager, Michael Morelli at Nissan of Bow Buying during the COVID 19 period, was the best buying experience, buying any product. Dennis Fonger and his manager, Michael Morelli at Nissan of Bowie, were responsive and professional. Although we were communicating by email, they patiently answered all my questions almost as quickly as if we were sitting across from each other. The final decision could not have been easier. They sent me a detailed breakdown of the total cost and discussed each item with me. Dennis and Michael emailed the final agreement for signature along with the details of our discussion, checking to be sure it reflected everything that I wanted to accomplish. Here is the best part, at a time when your life and health could be in jeopardy by going out to a car showroom, I was able to enjoy a great buying experience. I bought the exact car I wanted and Nissan of Bowie and they will safely deliver my car, cleaned and disinfected, 500 miles to my home in South Carolina. More

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WISH I NEVER STOPPED AT THIS DEALERSHIP!! After stopping to only look at a truck I was forced into an unfair unwanted purchase based on a lie. My desires and needs were ignored and I’m a very unsatisfied ow to only look at a truck I was forced into an unfair unwanted purchase based on a lie. My desires and needs were ignored and I’m a very unsatisfied owner of a car my own family can’t fit it. More

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