Michael Mosely | Page 2

Overall great experience, even in bad weather! !! Thank you all for taking time out for me today, and getting me in this truck.. !! Thank you all for taking time out for me today, and getting me in this truck.. More

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This is our third time to buy a vehicle from Jim Norton and each time we go it’s better than before. They never stop trying to make it work for us. Cora treated us like family, and the managers were nothin and each time we go it’s better than before. They never stop trying to make it work for us. Cora treated us like family, and the managers were nothing short of amazing. We highly recommend Jim Norton to everyone. More

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Amber was very helpful and helped us so much purchasing our new truck! She helped us figure out the best vehicle for our needs and made sure we were very happy with it! We will be purchasing from her again our new truck! She helped us figure out the best vehicle for our needs and made sure we were very happy with it! We will be purchasing from her again! More

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A bad experience turned into A GREAT EXPERIENCE! I purchased a 2017 Kia Forte that had problems from the start. It was covered under factory warranty but the Kia dealer could not fix the problem with purchased a 2017 Kia Forte that had problems from the start. It was covered under factory warranty but the Kia dealer could not fix the problem with the radiator fan. I want to stress that I thoroughly enjoyed dealing with everyone at the dealership. My salesman Scott was very friendly and accommodating. Mike Mosley in Finance is a pleasure to deal with as well and assured me the old loan would be paid off with the purchase and new loan. Amber in used car sales was also very helpful. All in all this dealership took a bad situation and made it a great experience. They took possession of the old Kia and had the General Manager reach out to me. David George then began to call multiple dealerships in order to find me another vehicle. I was not easy on any of them and they withstood the pressure in order to make the situation a great customer service experience. I ended up finding a car that was slightly more money but a solid buy. I put over 700.00 in the old car they took back and they gave that money back to me on the new car. I am overjoyed at the experience that I had. Bad things happen from time to time in this world. It is inevitable, but they lengths they went through to correct the experience and make it right with the customer will have me coming back again to purchase another car. I am very pleased to have worked with the staff at Jim Norton Chevrolet. Eric More

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Thank you for the Experience Claudia was knowledgeable about the vehicle bells and whistles, friendly and involved every step of the process, including scheduling my appointment t Claudia was knowledgeable about the vehicle bells and whistles, friendly and involved every step of the process, including scheduling my appointment to have a remote start installed. Bryan made sure that I was getting the best offer and beat the competitions quote. Michael told me he couldn’t beat the financing I was getting else where and moved on. It wasn’t an long drawn out, tiring experience that I’ve had in the past. I experienced why you guys are the best More

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Great experience I went online looking for a specific model and once I got connected with Jorge it was so easy!! He was able to check that the model I was looking for I went online looking for a specific model and once I got connected with Jorge it was so easy!! He was able to check that the model I was looking for was available, scheduled an appointment, and was ready to roll with comparison vehicles when we got there. They were very upfront and met our expectations on the price and financing. More

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Great experience I received great service from the moment I arrived. They worked hard to deliver the exact truck I had in mind. I would recommend them to anyone inter I received great service from the moment I arrived. They worked hard to deliver the exact truck I had in mind. I would recommend them to anyone interested in purchasing a Chevy or Toyota. More

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Simple, smooth Sales staff was very helpful. Did everything completely through email. Except for financing. Made the appointment. Truck was exactly as described. Wou Sales staff was very helpful. Did everything completely through email. Except for financing. Made the appointment. Truck was exactly as described. Would definitely use them again. More

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Back again My wife and I bought her a vehicle at Jim Norton almost three years ago from Jorge. We decided it was time to get a truck and there was no question f My wife and I bought her a vehicle at Jim Norton almost three years ago from Jorge. We decided it was time to get a truck and there was no question from where. We went back to Jim Norton Chevrolet and asked for Jorge and two hours later we were driving home with our new truck. I highly recommend these guys. More

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Hands down the best car dealership I’ve ever worked with. The dealership had the vehicle I wanted to look at ready to go before I got there. Very welcoming , but not overbearing. They listen to your concerns The dealership had the vehicle I wanted to look at ready to go before I got there. Very welcoming , but not overbearing. They listen to your concerns and are 100% transparent, and easy to work with. Overall great experience, I’ll go back the next time I need a vehicle! More

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