Michael Najuch

Ken Ganley Kia of New Port Richey responded

Thank you for the 5 stars! ⭐ We’re thrilled to hear you had a great experience with us at Ken Ganley Kia New Port Richey. If you ever need anything, we’re always here to help!

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're happy to hear our team made the process smooth and efficient for you. Getting everything done in under 2.5 hours is what we aim for! We appreciate your kind words and hope to see you again soon.

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words! We appreciate your patience during our busy times and are glad to hear Russell took the time to thoroughly assist you. We’re proud of our team’s dedication to friendly and helpful service. We look forward to seeing you again! — The Ken Ganley Kia Team 🚗😊

Ken Ganley Kia of New Port Richey responded

Thank you so much for the great review! We’re thrilled to hear you enjoyed our selection and had a no-pressure experience with Osh. We truly appreciate your recommendation and look forward to helping you again in the future!

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear Darnell provided you with such a positive and patient experience. Taking the time to find the right vehicle makes all the difference, and we’re happy he could assist you every step of the way. Enjoy your new ride! 🚗🙌

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review! We're so glad to hear that Jeremy provided you with all the information you needed and made your experience a great one. Providing professional and helpful service is what we strive for, and we’re grateful for your kind words. We look forward to seeing you again in the future!

Ken Ganley Kia of New Port Richey responded

Thank you for the fantastic review! We're so glad to hear that Peter Jozsa made such a positive impression and worked hard to get you exactly what you wanted. His professionalism and dedication are what we strive for every day. We truly appreciate your continued visits and your recommendation—it means a lot to us! 🚗👏

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience—we truly apologize for the confusion and frustration it caused. We understand how important clear communication is, and we're sorry that the information you were given over the phone did not match what happened in store. Please know that we are addressing this internally and will be speaking with all team members involved to ensure everyone is aligned and properly informed moving forward. As a privately owned dealership, we are not required to honor offers or service agreements made by other dealerships. That said, the situation should have been communicated to you more clearly before your visit, and for that, we sincerely apologize. We appreciate your feedback—it helps us improve, and we hope you’ll consider giving us another opportunity to provide a better experience in the future.