Michael Owenby
Michael Owenby at Lithia Toyota of Billings

Michael Owenby | Page 2

Sales Manager

Lithia Toyota of Billings

1532 Grand Ave
Billings, MT 59102

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14 Reviews

Having a military background this is my 18th move. I can finally put my roots down now! I love Montana because is helps me maintain my hobbies: hunting, fishing, hiking, camping, riding ATVs, and anything else I can head to the mountains for. My job puts me in contact with so many people I wouldn't normally get to meet. I enjoy helping folks through the whole process of purchasing their cars or just sharing a cup of coffee with them.

Dealership Experience

10 yrs, 10 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

Welsh Welsh

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14 Reviews

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14 Reviews of Michael Owenby

April 25, 2018

Dealership Rating
Employee Rating

The salesperson and the dealership was great Realizing a dealership will do everything possible to maximize its profit and we did our best to minimize it, all of the folks went about their busine More

by karen623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Tiller, John, Bennett, Sales and Jordy Cleveland, Service

Apr 25, 2018

Lithia Toyota of Billings responded

Thank you, karen623! We're always happy to help, so don't hesitate to reach out if you need anything else!

March 08, 2018

Dealership Rating
Employee Rating

Good experience Had a good experience with Lithia Toyota. We got a rock chip in the windshield on the test drive and they promised to take care of it for us. Chawn More

by ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chawn Johnson , Tristan Tiller

Mar 09, 2018

Lithia Toyota of Billings responded

We're glad to hear you had a good experience at our dealership, Ethan! We're always happy to help, so don't hesitate to reach out if you need anything else. Thank you for your review!

January 18, 2018

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Employee Rating

Good job They did. A good job and stayed with it until my needs were met. My salesman had me look at several models. We had test drives and he pointed out the More

by Johndo
Recommend Dealer
Yes

Other Employees Tagged: Terence Brake , Tristan Tiller

Jan 19, 2018

Lithia Toyota of Billings responded

Thank you! We strive to meet customer needs in a helpful environment, so it's great to hear our efforts have paid off. Let us know if you need anything else!

July 06, 2017

Dealership Rating
Employee Rating

Worst haggle experience ever!!!! Use caution!!!! Worst haggling I've ever experienced! Go anywhere else, and cut out the bull$@!% these guys try to feed you. I've never dealt with such manipulation f More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 17, 2017

Lithia Toyota of Billings responded

Thank you for taking the time to give us valuable feedback about your experience. Our sale prices do change during sales so all prices have to be removed. You may have visited us on a day when we had not been able to post new prices and for that I apologize. Alternate sites such as carguru.com and the like will always have our previous price before the sale began listed. Yes sometimes all dealerships get thrown into the same fishbowl with the bad ones. We at Lithia Toyota of Billing hold ourselves to a higher standard. Unfortunately, in this case it looks like we failed to meet your expectations. Moving forward we will strive to price vehicles the day before a sale begins. Sincerely, Mike Owenby, Sales Manager

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