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Michael Roque
Michael Roque at Gosch Toyota
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Michael Roque

Parts Consultant

Gosch Toyota

350 Carriage Circle
Hemet, CA 92545

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5.0
92 Reviews

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

5.0

92 Reviews

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92 Reviews of Michael Roque

April 30, 2024

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Employee Rating

Needed to some parts and Johnathon was able to help me super fast and efficiently. More

by Luisdelacruz7590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Ace Balisi, Sam Bernal, Mike Burcroff

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May 01, 2024

Gosch Toyota responded

Hi Luis: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. #TheEasyWay Chris Jones, Service Manager

April 23, 2024

Dealership Rating
Employee Rating

Thank you parts department in my wiper blades at a great price and thank you service for putting them on for me More

by Rachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval

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Apr 24, 2024

Gosch Toyota responded

Thanks for sharing about your experience with Gosch Toyota. We appreciate your business, Rachelle, and hope to see you again soon! #TheEasyWay Chris Jones, Service Manager

April 01, 2024

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Employee Rating

The parts department at Gosch Toyota was very helpful with the parts I needed for my car. They’re the best! More

by Jenngurrola82
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Ace Balisi, Sam Bernal, Mike Burcroff , Mario

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Apr 01, 2024

Gosch Toyota responded

Thank you, Jenn, for choosing Gosch Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! #TheEasyWay Chris Jones, Service Manager

April 01, 2024

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The best parts people ever! They had the part I needed in stock and cheaper than Temecula! Lets gooo! More

by josesgc
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Ace Balisi, Sam Bernal, Mike Burcroff

Helpful
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Apr 01, 2024

Gosch Toyota responded

Thanks, Jose, for sharing your thoughts about your experience with Gosch Toyota. We appreciate your business and hope to see you again soon! #TheEasyWay Chris Jones, Service Manager

March 28, 2024

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The car parts department was awesome! They were very very friendly and helpful! Thank you! More

by berrynila145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 29, 2024

Gosch Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! #TheEasyWay Chris Jones, Service Manager

March 28, 2024

Dealership Rating
Employee Rating

Thanks Mario for getting the correct parts. Great parts department with alot of inventory. Wow More

by Roque2400
Recommend Dealer
Yes

Other Employees Tagged: Anthony Schempp, Jason Caudill, Skyler York, Chris Jones, Johnathan Sandoval, Edward Garlejo, Kevin Foster, William Barnhart, Jesse Garcia

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Mar 29, 2024

Gosch Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. #TheEasyWay Chris Jones, Service Manager

March 28, 2024

Dealership Rating
Employee Rating

The people at parts are always smiling and have no problem looking up stuff for me and answering all my questions. They're awesome! More

by Chevymario
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Ace Balisi, Sam Bernal, Mike Burcroff

Helpful
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Mar 29, 2024

Gosch Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. #TheEasyWay Chris Jones, Service Manager

March 25, 2024

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Employee Rating

Great customer service from Michael in the parts department, he was very helpful as always. More

by verov
Service Price Transparency
Recommend Dealer
Yes
Helpful
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Mar 26, 2024

Gosch Toyota responded

Thanks for sharing your thoughts about your experience with Michael here at Gosch Toyota. We appreciate your business and hope to see you again soon! #TheEasyWay Chris Jones, Service Manager

February 29, 2024

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Employee Rating

Came in to pick up some parts and everyone was really helpful and friendly. Would come here again. More

by Luisdelacruz7590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Mike Burcroff

Helpful
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Mar 01, 2024

Gosch Toyota responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. #TheEasyWay Chris Jones, Service Manager

February 22, 2024

Dealership Rating
Employee Rating

I just had to write a review. Mike at the parts dept never disappoints, always willing to help. He deserves a free lunch sometime. More

by Chevymario
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval, Ace Balisi, Sam Bernal, Mike Burcroff

Helpful
Report | Print
Feb 22, 2024

Gosch Toyota responded

Mario, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Toyota, we look forward to having you as one of our valued customers for many more years to come! #TheEasyWay Chris Jones, Service Manager

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