Michael Ross

Omg these guys are the greatest. When I say the customer service is at the top. They made my dream come true x 2. No xx when it comes ur purchase. When I say they mk dream cm true. When I say the customer service is at the top. They made my dream come true x 2. No xx when it comes ur purchase. When I say they mk dream cm true. The service is not all day process. This z my 2nd purchase and ea time no less then 2 hr at the mos. They mk you feel like family and just a customer. Thanks guys from my bottom of my heart xxxx 5 stars they deserve 10 stars. Ans all the cars are Top tier 👌 👏 More

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After another Dealership wouldn't except my bank check. Ross got me in and out in under hour. Highly recommended easy purchase. Ross got me in and out in under hour. Highly recommended easy purchase. More

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⭐️⭐️⭐️⭐️⭐️ Jeramie at Auto Group of Louisville was truly amazing. From the moment we walked in, he treated us with kindness, patience, and genuine care. This was a stressful time for us, and Jeramie w truly amazing. From the moment we walked in, he treated us with kindness, patience, and genuine care. This was a stressful time for us, and Jeramie went above and beyond to make the entire process feel comfortable and manageable. He never pressured us, took the time to explain everything, and made sure we felt confident every step of the way. It’s rare to meet someone who truly cares about people, not just making a sale, and Jeramie is absolutely one of those people. Because of him, what could have been an overwhelming experience turned into a positive one. We are incredibly grateful and would highly recommend Jeramie to anyone looking for an honest, compassionate, and dependable salesperson. More

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Great service. I can’t say enough nice things about them. Everyone I delt with was amazing. Very honest and knew what they were doing. Communication was top notc I can’t say enough nice things about them. Everyone I delt with was amazing. Very honest and knew what they were doing. Communication was top notch. I will definitely purchase more vehicles in the future and recommend them to all my friends. More

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I purchased online but everything went so fast and smooth I couldn’t really have asked for a better experience. They also worked with me to get the price down to qualify for the EV tax credit. I couldn’t really have asked for a better experience. They also worked with me to get the price down to qualify for the EV tax credit. More

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Ross was beyond exceptional. He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lo He didn't over sale the vehicle or pressure me. The service department missed seeing a broken part but quickly addressed the issue. I left the car lot a very happy person in my new vehicle. More

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Ross was absolutely phenomenal! Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not Helpful, welcoming and kind! He made making a big decision feel comfortable and easy. I truly felt like I could trust him, which often times, is not the case with salesmen. I’m so glad we got to work with him. He was knowledgeable and honest, went out of his way to accommodate us and really worked to help make this process as perfect for our unique situation as it could be. We appreciated his efforts and honest kindness more than I could express here. Thank you Ross, seriously! He is about as fantastic of a representation for your dealership as you could ever hope for! More

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Ross was very quick and helpful. I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late I called about a vehicle and was only able to show up 30 minutes before closing. Ross not only had the car ready for a test drive, but stayed late after I decided I wanted the car. He answered every question I had with no hesitation and was upfront about everything. I would recommend Ross and his dealership to anyone who wants a quick and informative process. More

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We are beyond impressed with our new SUV and with the service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and co service and care we received at this dealership. We found the car online and called about it. Ross went out of his way to verify the mileage and condition of the interior and exterior before we made the drive in from out of town. Everything was easy and organized with no pressure whatsoever. I would recommend this group to anyone. More

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I have purchased many cara in my life. This is by far the best experience I have had at a dealership. This is by far the best experience I have had at a dealership. More

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