Porsche Livermore

This has been one of the most disappointing ownership experiences I’ve ever had—especially at this price point. This is a ~$280,000 Porsche, and the transmission failed at just 230 miles. That alone is u experiences I’ve ever had—especially at this price point. This is a ~$280,000 Porsche, and the transmission failed at just 230 miles. That alone is unacceptable. What’s worse is everything that followed. Instead of a world-class recovery experience, I’ve been met with delays, poor communication, and excuses tied to internal issues like ownership changes and system outages—none of which should ever be visible to a customer, let alone one in this segment. Porsche continues to push pricing higher while delivering an ownership and service experience that falls dramatically short of what that price implies. This entire situation reflects a lack of accountability and a failure to meet even basic expectations for a brand operating at this level. Overall, this has been an extremely frustrating and deeply disappointing experience from a brand that is supposed to represent the best. More

I had to replace a tire immediately after popping it on the road. After calling the dealership & discovering they had the needed tire, I had my car towed there. They changed the tire & ordered the missing the road. After calling the dealership & discovering they had the needed tire, I had my car towed there. They changed the tire & ordered the missing Security cog for my tire. More

The Team at Livermore Porsche is the BEST! !!Great Customer Service and follow up, hands down!!! !!Great Customer Service and follow up, hands down!!! More

Overall good experience, we were given the wrong physical bill which we did not realize unit we got home. That was the only issue and reason for not excellent rating bill which we did not realize unit we got home. That was the only issue and reason for not excellent rating More

Everything was world class. Service sales leadership all did a great job it was a pleasure to work with the team. Service sales leadership all did a great job it was a pleasure to work with the team. More

Great experience first class team Everyone is very nice. Attentive. Take good care of you and make you feel at home. This is the best dealership ever ! Attentive. Take good care of you and make you feel at home. This is the best dealership ever ! More

Great experience first class team Everyone is very nice. Attentive. Take good care of you and make you feel at home. This is the best dealership ever ! Attentive. Take good care of you and make you feel at home. This is the best dealership ever ! More

They were very professional and knowledgeable. Not to mention super helpful. Thank you very much Not to mention super helpful. Thank you very much More

Ezekiel is polite, knowledgable and professional. He is who I want to work with. Thanks He is who I want to work with. Thanks More

I was able to work with the salesman without any issues coming up. He was very responsivity to my needs. Additionally, there was an issue that came up later.(scratches on the pillar.) and Yanni was able to coming up. He was very responsivity to my needs. Additionally, there was an issue that came up later.(scratches on the pillar.) and Yanni was able to get me a replacement panel. More