Dealership Experience
1 yr, 11 mos
Industry Experience
20 yrs, 5 mos
Employee Video
5 Reviews
Write a Review5 Reviews of Michael Sylvan
November 19, 2023
This was the best car-buying experience I've had, by far. Incredible service from friendly staff and the most knowledgeable, honest, trustworthy and reliable salesperson I've ever worked with. Michael Sylvan Incredible service from friendly staff and the most knowledgeable, honest, trustworthy and reliable salesperson I've ever worked with. Michael Sylvan either met or exceeded expectations - he's thorough, kind, knowledgeable, extremely pleasant to work with and very clear about timelines and follow up. He was diligent to ensure I had all the information I needed up front (without pushing for the sale), was clear and realistic about timelines, pricing, and overall expectations. The dealership and overall experience was very high quality, but Michael Sylvan really made the experience delightful. I was able to get the dream car I was looking for built to my specifications! Michael found an opportunity to modify an existing car to my needs to reduce the time to build & ship, we took care of the majority of the documentation & logistics ahead of time so the closing process took a fraction of the time I expected. Michael also provided great owners tips & tricks, ensured the mini was programmed and had my basic settings and carplay connected before I drove off the lot. I could not recommend Seattle Mini and Michael Sylvan more - look no further if you're looking for a Mini and a phenomenal car buying experience. More
October 25, 2023
Best experience buying a car I’ve had ever. Michael Sylvan is the Best! Knowledgeable, patient,thorough and no pressure . Gave us exactly what we wanted. Highly recommended Michael Sylvan is the Best! Knowledgeable, patient,thorough and no pressure . Gave us exactly what we wanted. Highly recommended More
Other Employees Tagged: Alicia Carr
October 21, 2023
Professional, buttoned down and cognizant of the right customer experience. Mike Sylvan did a marvelous job minimizing the amount of time in the buying experience and dealership with all the advance work customer experience. Mike Sylvan did a marvelous job minimizing the amount of time in the buying experience and dealership with all the advance work we were able to take care of. Highly recommend!! More
September 14, 2023
The dealership was great to work with but did not like the extended insurance hard sell. I wanted to decline the extra expense but the representative pressed very hard. It was uncomfortable and time consu the extended insurance hard sell. I wanted to decline the extra expense but the representative pressed very hard. It was uncomfortable and time consuming. This is why I might prefer to buy online. The salesman was very good to work with, however. More
Other Employees Tagged: Robert Lee
June 05, 2023
Had a great experience buying my Mini from Mike — very helpful, no pressure, lots of explanation along the way. The car even showed up quicker than expected! helpful, no pressure, lots of explanation along the way. The car even showed up quicker than expected! More