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Michael Thomason
Michael Thomason at Valley Hi Honda

Michael Thomason | Page 2

Service Director

Valley Hi Honda

15710 Valley Park Lane
Victorville, CA 92394

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4.9
35 Reviews
4.9

35 Reviews

Write a Review

35 Reviews of Michael Thomason

February 09, 2025

Dealership Rating
Employee Rating

Excellent service, fast and reliable Very happy with them Would recommend them to everyone Will come again More

by Dsee511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Valley Hi Honda responded

Thank you for your feedback! We're glad to hear you had a great experience. We appreciate your recommendation and look forward to seeing you again!

December 06, 2024

Dealership Rating
Employee Rating

Was looking to purchase a vehicle looked at all the dealerships in the high desert and went back to Valley Hi Honda. Have purchased several vehicles from Valley Hi Honda. Mike the service manager is More

by Carmennn07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harold Lee, George Lascano

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Dec 06, 2024

Valley Hi Honda responded

Thank you for your continued trust in Valley Hi Honda! We're thrilled to hear about your positive experiences with the team. Your loyalty means so much to us!

December 01, 2024

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Employee Rating

Received excellent service from Ms . Shirley Burnham. Thank you. Vehicle was done same day. T More

by Kristalesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shirley Burnham

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Dec 02, 2024

Valley Hi Honda responded

Thank you for your kind words! We're glad Ms. Shirley Burnham provided excellent service and your vehicle was completed the same day. We appreciate your trust in us!

November 12, 2024

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Employee Rating

Great service and very fast service. Great at explaining every problem or question of vehicle or up coming check ups More

by Juancalderajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Holtz, Josh Gonzales, Diane Raymond, Harold Deem, Wahid Bahramand, George Lascano, Ryan Rocha , Oscar Cadenas Jr., Manny Sagastume

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Nov 13, 2024

Valley Hi Honda responded

Thank you for sharing your positive experience at Valley Hi Honda! It's wonderful to hear about their efficient service and clear communication. Your feedback helps others know what to expect and appreciate the care they put into their work.

October 25, 2024

Dealership Rating
Employee Rating

Very professional. Took care of issues promptly and kept me informed of progress as issue was fixed. More

by javertmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Valley Hi Honda responded

Thank you for your kind words! We're glad to hear our team could promptly address your concerns and keep you updated throughout the process. We appreciate your trust in us and look forward to assisting you again!

October 18, 2024

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Employee Rating

Valley Hi Honda is the only place I will go. Customer service is the best. More

by cajb612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Valley Hi Honda responded

Thank you so much for your loyalty and kind words! We're proud to be your go-to dealership, and we appreciate your support. Looking forward to serving you again!

Oct 23, 2024

cajb612 responded

Valley Hi Honda is a great place for services and for customer service

October 07, 2024

Dealership Rating
Employee Rating

Great customer service had may appointments available sent video of my car when on deck More

by lopezapril86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Valley Hi Honda responded

Thank you! We're glad you enjoyed our customer service and found the video updates helpful!

August 10, 2024

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Employee Rating

Took my car in because I was having problem with my Pilot starting. It ended up being a problem with my battery cables not fastened tightly. I had got a new battery from somewhere else. The tightened my cabl More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melina Wilson, Brian Interlicchia

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Aug 12, 2024

Valley Hi Honda responded

Thank you for sharing your experience! We're glad we could help with your Pilot's starting issue. It's our pleasure to assist you, and we're happy we could get you back on the road without any additional charges. We appreciate your trust in us!

August 04, 2024

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Employee Rating

Great service on my accord honda bought it there in. Victorville ca this year 2024 More

by arenanth1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melina Wilson

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Aug 06, 2024

Valley Hi Honda responded

Thank you for your positive feedback! We're delighted to hear you had great service for your Accord. We appreciate your support and look forward to assisting you in the future.

August 01, 2024

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Employee Rating

My review this time is not so great took my wife’s car for a check up because the car was doing a jump every time it down shift well nothing got fixed everything got worst so overall I’m so very disappoi More

by gomez2627@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melina Wilson

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Aug 06, 2024

Valley Hi Honda responded

I'm sorry to hear about your recent experience. We strive for quality service and clearly missed the mark. Please contact our Service Drive Manager, Melina Wilson, at mwilson@valleyhi.com so we can address this issue and make it right. Thank you for bringing this to our attention.

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