Michael Thornton | Page 5

Michael was very helpful. He took the time to make sure I had the best car buying experience. I will be back in the future. had the best car buying experience. I will be back in the future. More

by DDGARCIA_07 Verified Customer Verified Customer

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Michael called me will work with me on the issues I encountered. encountered. More

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I was very happy with the experience. The trade in value they offered was spot on with what I was hoping (I even got a little extra!). Michael Thornton was great to work with and made us feel at ease with t they offered was spot on with what I was hoping (I even got a little extra!). Michael Thornton was great to work with and made us feel at ease with the whole buying experience. Nathan walked us through all the financing and took the time to explain if we had questions. They were great to work with. I had some accessories installed on the truck prior to pickup the next day. Very fast and timely too. They will have me as a return customer in the future. More

by packerbkd0 Verified Customer Verified Customer

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Not a single complaint. I really enjoyed working with everyone at Frank Boucher. This is my 2nd vehicle I bought and will be back to buy another one some day. everyone at Frank Boucher. This is my 2nd vehicle I bought and will be back to buy another one some day. More

by TARALYNNHALE Verified Customer Verified Customer

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I'm very excited about getting back into a truck. I was able to get a loan, everything I could say is basically I'm relieved and glad that you are right in town. I look forward to building a relationship w able to get a loan, everything I could say is basically I'm relieved and glad that you are right in town. I look forward to building a relationship with Michael for my future purchases More

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Salesman was great! Everything was good until the cost of the extended warranty . Was told it would only add three more months to the loan. That was already included in the price alone. Then added three more the extended warranty . Was told it would only add three more months to the loan. That was already included in the price alone. Then added three more months for Gap Insurance and paint protection. Which paint protection was never offered.. this was probably more my fault for not demanding the price of the extended warranty believing what they were telling me. Still have not got clear guidance on exactly what is covered in not and where to take it. Was told it was called to the Toyota Care? Sure put a sour note on a good experience! More

by DALESTRACK Verified Customer Verified Customer

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Michael Thornton helped me out he was very nice and considerate and very helpful. He succeeded in getting me my Dream car and I Love it!! Thank you!! They are willing to completely work with you no mat considerate and very helpful. He succeeded in getting me my Dream car and I Love it!! Thank you!! They are willing to completely work with you no matter what. They find a way to make it happen or they atleast try like hell. More

by CYNTHIA_DICKS Verified Customer Verified Customer

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From the time I spoke with TJ regarding the vehicle I was looking for, his search and Michael showing us the new features of the Tiguan we couldn’t be happier with the service they provided. They found what looking for, his search and Michael showing us the new features of the Tiguan we couldn’t be happier with the service they provided. They found what I was looking for and got it to the dealership in a couple of days. Michael was very through in explaining the new features and followed a few days after we had the car with a phone call to be sure we are happy with our purchase. Bravo! More

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Excellent experience working with Michael Thornton and the Frank Boucher team! Purchased my first brand new vehicle ever and Michael’s knowledge and service were outstanding! Couldn’t be more pleased with the Frank Boucher team! Purchased my first brand new vehicle ever and Michael’s knowledge and service were outstanding! Couldn’t be more pleased with my new Jeep Cherokee, especially love the 4WD in this Wisconsin winter weather! More

by Dorraine Marie Verified Customer Verified Customer

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Excellent experience working with Michael Thornton and the Frank Boucher team! Purchased my first brand new vehicle ever! Michael’s knowledge and service were outstanding! Couldn’t be more pleased with my the Frank Boucher team! Purchased my first brand new vehicle ever! Michael’s knowledge and service were outstanding! Couldn’t be more pleased with my new Jeep Cherokee! Especially loving the 4WD in this Wisconsin winter weather! More

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