Michael "Van" Nocker | Page 9

Overall not a bad experience. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. Not much communication unless I initiated it. Would have been nice to get a weekly status update since it took 3 weeks to repair. More

by jack.matheney Verified Customer Verified Customer

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Sold my brand new challenger because they couldn't figure out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger an out my drive line knocking issues. Replaced the differential after 9000 miles and still nothing. Sold my car to kia and bought a brand new stinger and never looked back. I took my challenger to dodge maybe 6 or more times and was always told nothings wrong or it's a normal noise. I buy brand new for piece of mind, hence the warranty. More

by brandonmiller8205 Verified Customer Verified Customer

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I had a warranty repair on my sunroof that took 3 weeks for the part to arrive. Van keep me updated on that status. They were also able to provide me with a vehicle to drive while mine was in the shop. for the part to arrive. Van keep me updated on that status. They were also able to provide me with a vehicle to drive while mine was in the shop. More

by EBKING427 Verified Customer Verified Customer

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I had an awesome experience work with van going to come back real soon thanks back real soon thanks More

by sansonericky39 Verified Customer Verified Customer

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Always a good experience with this service department. The people are friendly, informative and helpful The people are friendly, informative and helpful More

by angelavrhyne Verified Customer Verified Customer

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Excellent follow-up and keeping informed on my truck during service Very nice waiting area. during service Very nice waiting area. More

by garyyoung6883 Verified Customer Verified Customer

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On time, extended warranty work completed as agreed for the deductible plus tax on the repairs. the deductible plus tax on the repairs. More

by Joe Henderson Verified Customer Verified Customer

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My Service At Gastonia Chrysler Dogde Jeep & Ram Was Excellent, I’ll Give It A 10/10 ! Thank You Guys So Much Excellent, I’ll Give It A 10/10 ! Thank You Guys So Much More

by SHAQUEDAHUSKEY16 Verified Customer Verified Customer

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It is always a pleasure when visiting this dealership. Everyone is always so nice and service is great Everyone is always so nice and service is great More

by JR Verified Customer Verified Customer

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My 2019 truck was stuck in 4 wheel drive. It was under warranty and sat at dealership for 2 weeks waiting on part. I received a third call saying it would take another week for the part. I as It was under warranty and sat at dealership for 2 weeks waiting on part. I received a third call saying it would take another week for the part. I asked the dealership what part and part number they were looking for and reached out to another local dealership and went and pickup my own part and took it to dealership. My truck could have been fixed within a day if they would have done their job and found the part locally. They inconvenienced me for two weeks without a vehicle. First time we ever had a problem with this dealership and I did not want to leave a bad review but this really deserved one. More

by ASHEBROOME Verified Customer Verified Customer

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