Michael Warnock | Page 69

Excellent customer service This is the most helpful, knowledgeable & friendly dealership I have ever done business with. The staff goes over & above to be sure you are happy & c This is the most helpful, knowledgeable & friendly dealership I have ever done business with. The staff goes over & above to be sure you are happy & comfortable with your lease or purchase. More

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Best Subaru dealership ever. By far the best dealership I've been to. Dennis and Tim were beyond awesome, and I will definitely be back when I buy another STi! (I promise I won't By far the best dealership I've been to. Dennis and Tim were beyond awesome, and I will definitely be back when I buy another STi! (I promise I won't trade the next one! lol) More

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Outstanding Customer Service World Subaru is my go to dealership. I have purchased 4 cars from them and there is no haggling back and forth. Customer service is exceptional, fro World Subaru is my go to dealership. I have purchased 4 cars from them and there is no haggling back and forth. Customer service is exceptional, from the Manager down to the Service Department. Sam Spencer is my salesman and he is by far the busiest person there. He is honest and trustworthy. Mike Warnock is exceptional with the finance end and Daniella Bisindi does an outstanding job explaining all the cars features. I would highly recommend World Subaru to anyone for their new or used car purchase. More

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Quick make a deal...but don't expect reasonable service This dealership was very quick to make a deal. In fact they gave me a "unbeatable deal just to close the deal that day"(words of the finance manager). This dealership was very quick to make a deal. In fact they gave me a "unbeatable deal just to close the deal that day"(words of the finance manager). I purchased a "CPO" Subaru and once I got it home realized that the headliner was sagging in the back. Could go into how the deal I was offered wasn't on a CPO car because I had to purchase the proper warranty for about $2,200 after the unbeatable car price, so he swindled me there. So fairly annoyed I took it to the dealership to get it fixed. They said they could fix it but had to order the parts, not a big deal. After approximately a month of waiting for said parts I decided to call and see what was taking so long. I was told that the parts came in a couple of days after I had been to the dealership and I was called and told the parts were in. This was not the case at all, never received any type of phone call. A week after that incident I tried too call my sales rep and she never got back to me, I then tried to call the finance manager and he never got back to me. So basically they are quick to take my money and slow to provide any needed services afterward. They also held my registration so long that the one I had expired and I HAD TO CONTACT THEM to see if they had it. Once again they said it came in a couple days after I purchased my vehicle and they never even tried to contact me to say that they had it. Good thing I didn't get pulled over with an expired registration! Needless to say I could go into how long they held my car to replace the headliner(4 days) and that they didn't contact me to make me aware of what was going on that day that I took the car in, I had to contact them six and a half hours later to find out that the parts sent were "broken" and they had to put me in a loaner car for a period of time to wait for the parts. And once I finally got my car back, lets just say the workmanship was crap to put it lightly. More

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leasing a Legacy Girsh Berman was extremely thorough in detailing the conditions of leasing a car. He took care of everything including calling my insurance company a Girsh Berman was extremely thorough in detailing the conditions of leasing a car. He took care of everything including calling my insurance company and informing them of my change in car to be insured. New, temporary papers were quickly printed out and the transaction was complete. I would visit this dealership again and would certainly ask for Girsh. I had a terrible, unethical and sloppy experience at both Toyota and Honda and am very glad I chose Subaru for leasing. Following this, Daniella Brisindi tutored me on the operation of the car. She was very pleasant, patient and well informed on the Legacy. She also told me to contact her anytime with questions and I believe she meant that. I'm not technical at all so I'm sure she'll be seeing me again!!! More

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Great Staff! This is my third Subaru, and World Subaru was the best car buying experience I've had yet! There was no pressure, they focused on what I wanted in th This is my third Subaru, and World Subaru was the best car buying experience I've had yet! There was no pressure, they focused on what I wanted in the vehicle instead of pushing their own agenda, and logistically the process was extremely smooth. The staff was knowledgeable, openly honest, and gave us a price that was extremely fair. I am so excited to start my journey with my new Forester!!! More

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Amazing Experience! Absolutely awesome dealership and people working there. Tim Stewart is the man! Helped me out with my new Legacy and I could not be happier. Absolutely awesome dealership and people working there. Tim Stewart is the man! Helped me out with my new Legacy and I could not be happier. More

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Very helpful and truthful I bought my second Subaru with this dealership and both times Girsh Berman helped me a lot in picking my vehicle and informing me about my choices. He I bought my second Subaru with this dealership and both times Girsh Berman helped me a lot in picking my vehicle and informing me about my choices. He also always tries to get me the best deal that works for me. Overall, the dealership staff members were friendly and assisted me a lot. More

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Top notch Service Salesman was friendly and very helpful He pointed us to a car that would match our needs. The car was delivered in a timely manner and a thorough exp Salesman was friendly and very helpful He pointed us to a car that would match our needs. The car was delivered in a timely manner and a thorough explanation of options was provided. More

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An exceptional first new car buying experience! I recently purchased a 2017 Forester from World Subaru in Tinton Falls. Having never set foot in a new car dealership, I didn't know what to expect an I recently purchased a 2017 Forester from World Subaru in Tinton Falls. Having never set foot in a new car dealership, I didn't know what to expect and was honestly a bit nervous about navigating the whole process. Within minutes of interacting with the staff at World Subaru, my concerns were alleviated. Everyone I worked with was very friendly, knowledgeable, and helpful. Salesman Sam Spencer made the entire process pleasant and stress-free. He was very approachable, helpful, and patient. Sam never made me feel pressured, and he took the time to respond to my specific questions about the vehicle rather than just giving me a generic sales pitch. I worked with several other staff who were just as wonderful -- Mike Lomazzo was very transparent and offered what I considered a very fair price, Daniella Brisindi did a fantastic job demonstrating the vehicle's features, and Mike Warnock was very helpful with financing. I have nothing but good things to say about World Subaru and have already found myself highly recommending this dealership to friends and colleagues. Thank you to the staff at World Subaru for making my first new car buying experience truly wonderful! More

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