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Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
71 Reviews
4.8

71 Reviews

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71 Reviews of Michael Wemmer

August 26, 2025

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Excellent service and GREAT, friendly staff. . Wonder service experience. This was my first time I used their service department and was completely satisfied. More

by david_ringo_bridges
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Recommend Dealer
Yes
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Aug 26, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 26, 2025

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I have dealt with Heiser for over 30 years and have been relatively pleased with my interactions with this dealership More

by bootyboo
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Recommend Dealer
Yes
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Aug 26, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 26, 2025

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Mike was awesome. The most professional and honest with me the entire process. No complaints. More

by Chris Facine
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Recommend Dealer
Yes
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Aug 26, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 21, 2025

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Michael did an excellent job and keeping me apprised of the service, the wait time as well as upcoming services to do More

by vobog77065
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Recommend Dealer
Yes
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Aug 21, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 20, 2025

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Heiser does a great job getting me in and out when my car is in for service. Mike explained everything very thoroughly and made sure that all my needs were met. Terrance did a great job with the video, showi More

by DrJay
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Recommend Dealer
Yes
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Aug 20, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 19, 2025

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I don’t want to write a minimum of 15 words, oops I just did. More

by DANIEL.SONNEN
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Yes
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Aug 19, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2025

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This toyota dealer gets things done at a timely manner and has good customer care. More

by TWIINVANG
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Lori Gong, Nathaniel Jenkins, Kevin Cameron , Joshua Porter

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Jul 31, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 29, 2025

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Replied to my complaint about incomplete oil change. They replaced part. Mike and Joe K took care of my situation Sat 7/19/25 More

by markmill30
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

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Jul 30, 2025

Heiser Toyota responded

Dear Mark, We are so glad we were able to come to a resolution with you on this! Thank you for your updated review and for giving us a second chance. We hope to see you again soon! Have a fantastic day!

July 24, 2025

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Very helpful and informative. Great customer service. Thank you so much for everything. Have a great day!!! More

by alexishb13
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Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 24, 2025

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The gentleman in service as kind and helpful however the gift certificate was to include an oil change which was not done More

by aims0617
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Service Time
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Recommend Dealer
No
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Jul 27, 2025

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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