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Michael Wemmer

Overview Reviews (191) Inventory (140)

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Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9

191 Reviews

Overview Reviews (191) Inventory (140)

4.9

191 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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191 Reviews of Michael Wemmer

October 06, 2026

Dealership Rating

Employee Rating

Efficient. Respectful. Skilled. The experience was ideal for new customers. Happy to come back. Great! Respectful. Skilled. The experience was ideal for new customers. Happy to come back. Great! More

by wsolberg8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Oct 06, 2026 -

Heiser Toyota responded

We’re glad the service on your Toyota Grand Highlander Hybrid was efficient, respectful, and skilled. Hearing you found the experience ideal as a new customer means a lot to our service team, and we look forward to welcoming you back. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 05, 2026

Dealership Rating

Employee Rating

He was very present and informative during my appointment. He made me feel very comfortable and confidentially my decision to have my maintenance taken care of at the dealership. Absolute A1 serv appointment. He made me feel very comfortable and confidentially my decision to have my maintenance taken care of at the dealership. Absolute A1 service from Michael and his colleagues, all around. More

by jazzmynea22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Oct 05, 2026 -

Heiser Toyota responded

Your note about Michael’s attentive presence and informative support underscores our service department’s commitment to clear communication and your comfort. Knowing that you felt confident choosing us for your Toyota 4Runner’s maintenance means a great deal to our team. We look forward to assisting with any future maintenance visits. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 30, 2026

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Employee Rating

Intelligent, helpful, and transparent. Very good experience Kept the cost down for me and told me what could wait until next time Very good experience Kept the cost down for me and told me what could wait until next time More

by brian.b.sweetland

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 30, 2026 -

Heiser Toyota responded

Knowing our transparent and insightful guidance during service on your Toyota RAV4 Prime met your expectations is rewarding. Michael appreciates that his recommendations helped you keep costs down and plan for future maintenance. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 29, 2026

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Employee Rating

Helpful and friendly Helpful and friendly, addressed my concerns, gave advice on when I should next service, gave free car wash concerns, gave advice on when I should next service, gave free car wash More

by oldskar

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 29, 2026 -

Heiser Toyota responded

Your note about how we addressed your concerns and advised you on when to schedule your next Toyota Corolla service is encouraging. We’re pleased the complimentary car wash added value to your visit. Your feedback means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 28, 2026

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Employee Rating

Top notch customer service and professionalism him and his co-workers at the Service Desk. VERY impressed. his co-workers at the Service Desk. VERY impressed. More

by jenncollard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 28, 2026 -

Heiser Toyota responded

We’re glad our service desk team treated you with professionalism and top-notch care during your Prius service. Your kind words mean a great deal to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 23, 2026

Dealership Rating

Employee Rating

Great! Michael Wemmer was the best service advisor I've had in over 50 years in the automotive industry! Michael Wemmer was the best service advisor I've had in over 50 years in the automotive industry! More

by dsandy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 24, 2026 -

Heiser Toyota responded

We’re glad Michael’s assistance made such a positive impression on your Toyota Tundra service, especially after your 50 years in the automotive industry. Knowing his guidance resonated with you means a great deal to our service department. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 22, 2026

Dealership Rating

Employee Rating

Michael and the rest of the team were absolutely wonderful- accommodating, timely and successful. Job well done! wonderful- accommodating, timely and successful. Job well done! More

by hillsa1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Lowther

Sep 22, 2026 -

Heiser Toyota responded

Knowing the service on your Toyota Land Cruiser met your needs is rewarding for our team. Your praise of Michael’s attentive, prompt support means a great deal to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Dealership Rating

Employee Rating

Something was messed up with my appointment and Michael provided excellent customer service and still got my car in even though my appointment wasn't officially in the books. It was quick and efficient and provided excellent customer service and still got my car in even though my appointment wasn't officially in the books. It was quick and efficient and they did a great job with my car. Thanks! More

by EASTROHBUSCH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 19, 2026 -

Heiser Toyota responded

Knowing that Michael could still get your Toyota Highlander Hybrid in for service despite the scheduling mix-up is rewarding. We’re glad the process felt quick and efficient, and your kind words mean a great deal to our service department. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 15, 2026

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Employee Rating

It was great! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! More

by ms_reshell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

September 14, 2026

Dealership Rating

Employee Rating

All though it was very busy. I still received great customer service. Service was great ???? I still received great customer service. Service was great ???? More

by tenisesmith228

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 14, 2026 -

Heiser Toyota responded

Knowing you received attentive service despite our busy schedule means a lot to our service department. Our team is pleased we could offer that level of care for your Toyota Camry. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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