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Michael Wemmer

Overview Reviews (183) Inventory (135)

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Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9

183 Reviews

Overview Reviews (183) Inventory (135)

4.9

183 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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183 Reviews of Michael Wemmer

September 15, 2026

Dealership Rating

Employee Rating

It was great! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! ! I was in and out!!! Great customer service. I liked the video that they sent to show me what was going on!!! More

by ms_reshell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

September 14, 2026

Dealership Rating

Employee Rating

All though it was very busy. I still received great customer service. Service was great ???? I still received great customer service. Service was great ???? More

by tenisesmith228

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 14, 2026 -

Heiser Toyota responded

Knowing you received attentive service despite our busy schedule means a lot to our service department. Our team is pleased we could offer that level of care for your Toyota Camry. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 14, 2026

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Employee Rating

On time, friendly, informative, my representative mad sue I understood my warranty on my new Rav 4,was so appreciative. I understood my warranty on my new Rav 4,was so appreciative. More

by robin.bentil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 14, 2026 -

Heiser Toyota responded

Knowing that you found our team punctual, friendly, and clear in explaining your RAV4 warranty means a lot to us. Your five-star rating is greatly appreciated. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 12, 2026

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Employee Rating

It was great! Mike was terrific!! I'll be back! I hope Mike is always in charge. (Oh, no...7 words!) Mike was terrific!! I'll be back! I hope Mike is always in charge. (Oh, no...7 words!) More

by Gary Rintelmann

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Sep 13, 2026 -

Heiser Toyota responded

Knowing you found Michael terrific and that the service on your RAV4 Hybrid met your expectations is rewarding. We look forward to welcoming you back soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 04, 2026

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Employee Rating

Not happy that I wasn’t given correct information. Will not go back, EVER! Horrible Will not go back, EVER! Horrible More

by momo7807

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nathaniel Jenkins

September 02, 2026

Dealership Rating

Employee Rating

Repair was done well and on time. Service writer was very helpful addressing my concerns. Service writer was very helpful addressing my concerns. More

by pjskot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Heiser Toyota responded

Hearing that the repair on your Camry was done well and on time means a lot to our service team. We’re also glad Michael could address your concerns so effectively. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 02, 2026

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Employee Rating

Very efficient, friendly and knowledgeable service advisor five star advisor and no, I don’t need 15 words for the survey. Please delete the minimum or next time I will not take a survey. advisor five star advisor and no, I don’t need 15 words for the survey. Please delete the minimum or next time I will not take a survey. More

by jleu3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Heiser Toyota responded

Knowing your visit felt streamlined and that our advisor made you feel welcome is rewarding. We’re pleased Michael could share his expertise during the service on your Tundra, and we appreciate the five-star rating. We understand minimum survey requirements can be frustrating and appreciate you sharing this feedback. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 26, 2026

Dealership Rating

Employee Rating

It was nice to see the entire team so happy at their job! Everything was taken care of perfectly! Everything was taken care of perfectly! More

by Mail4edwards

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Aug 26, 2026 -

Heiser Toyota responded

Your mention of our team’s enthusiasm and flawless care of your Tacoma is greatly appreciated. Hearing that everything was handled perfectly means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 25, 2026

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Employee Rating

The best service Everything in timely manner. Always as expected and even better. Thank you Always as expected and even better. Thank you More

by kegraus

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Aug 25, 2026 -

Heiser Toyota responded

Hearing that everything was handled promptly and exceeded your expectations means a lot to our service department. Your praise for the service on your Highlander and five-star rating are much appreciated. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 14, 2026

Dealership Rating

Employee Rating

Courteous service, well explained services now and future I always like getting the print out of all the items that were checked I always like getting the print out of all the items that were checked More

by SZYMANSKIPAM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

Aug 14, 2026 -

Heiser Toyota responded

Knowing that our clear outline of both current and upcoming services on your RAV4, along with printed checklists, met your needs is rewarding. Your praise for our courteous approach and detailed printouts means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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