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Michael Wemmer

Overview Reviews (151) Inventory (128)

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Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9

151 Reviews

Overview Reviews (151) Inventory (128)

4.9

151 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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151 Reviews of Michael Wemmer

June 21, 2026

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Employee Rating

Always treated with a smile and very professional Knowledgeable staff and always explain any work needed or being done Knowledgeable staff and always explain any work needed or being done More

by TMSCHIEDEMEYER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 21, 2026 -

Heiser Toyota responded

It’s wonderful to hear our team greeted you with a smile and kept you informed about every step while servicing your Toyota Land Cruiser. Michael will be thrilled to know you found our staff professional and knowledgeable. We look forward to caring for your Land Cruiser again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 18, 2026

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Employee Rating

team was courteous, on time, informative, helpful and knowledgeable. wait time was within estimated timeframe. knowledgeable. wait time was within estimated timeframe. More

by RMORGAN60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2026 -

Heiser Toyota responded

Thank you for highlighting our team’s punctuality and expertise during your Toyota RAV4 service. We’re glad Michael and the rest of our staff kept you informed and delivered within the estimated wait time. We appreciate you sharing your experience and look forward to supporting your RAV4 in the future. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 16, 2026

Dealership Rating

Employee Rating

Michael is amazing . Maintenance guy was amazing . Work that was done , amazing . Manny is awesome. Car selling experience , with the check from the dealership bouncing , Maintenance guy was amazing . Work that was done , amazing . Manny is awesome. Car selling experience , with the check from the dealership bouncing , was horrifying. More

by rebeccaburan

Verified Customer

Recommend Dealer

Other Employees Tagged: Michael Wemmer

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June 11, 2026

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I liked that he went over with me the status of my car in all the various areas. all the various areas. More

by GTHAYMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 11, 2026 -

Heiser Toyota responded

It’s great to hear that Michael thoroughly explained the status of your Prius. Thank you for the five-star review. We look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 08, 2026

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Employee Rating

I had a warning light on and I thought it was my brakes and Mike told me it was the air pressure took the tire off. Got my tire fixed got me in and out. That was an exceptional customer service in the serv and Mike told me it was the air pressure took the tire off. Got my tire fixed got me in and out. That was an exceptional customer service in the service department. Thank you so much. More

by fajembola.karla

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 08, 2026 -

Heiser Toyota responded

Thanks for sharing your experience. We’re glad Michael quickly diagnosed the warning light and took care of your Lexus NX 300 tire. It’s great to know you felt well looked after by our service department. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 07, 2026

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Employee Rating

The service is always done well and I was kept informed about anything the vehicle needs now or in the future. I'm very appreciative about anything the vehicle needs now or in the future. I'm very appreciative More

by ericaschilke

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 07, 2026 -

Heiser Toyota responded

We appreciate you recognizing our team’s thorough service and clear communication regarding your Toyota Corolla. Michael will be pleased to know your feedback. We look forward to assisting with any future maintenance needs. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 07, 2026

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by ericaschilke

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 07, 2026 -

Heiser Toyota responded

We’re delighted you find the service reliable and appreciate our updates on your Toyota Corolla’s needs. Thank you for sharing your kind feedback. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 05, 2026

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Employee Rating

Explained what things on my car I need in order of priority . Michael was very nice. priority . Michael was very nice. More

by lorifrybrain2003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 05, 2026 -

Heiser Toyota responded

It’s wonderful Michael clearly outlined the priority for your Corolla’s needed services. We’re pleased his friendly approach made everything easier. Thank you for choosing us for your Toyota Corolla care. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 04, 2026

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Employee Rating

Good I had great customer service. I will use their services again in the future. I will use their services again in the future. More

by sthao847

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wemmer

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Jun 04, 2026 -

Heiser Toyota responded

It’s great to know you experienced excellent service during your recent Toyota visit. Thank you for choosing our team, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 30, 2026

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Employee Rating

The dealership bent the frame of my car. Had me schedule an appointment to have the body shop look at it and there was no body shop staff available to handle it so had to make another appoin Had me schedule an appointment to have the body shop look at it and there was no body shop staff available to handle it so had to make another appointment to have them actually fix the problem. Absolute worst service manager I have ever dealt with! More

by kurtenbach.kristie

Verified Customer

Recommend Dealer

Other Employees Tagged: Michael Wemmer

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Jun 01, 2026 -

Heiser Toyota responded

Kristie, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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