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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright | Page 2

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Michael Wright

April 28, 2024

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I have been trading at this dealership for many years - when it sold to Norm Reeves I wondered if it would be the same great place. I am not disappointed. The experience continues to be positive. Knowledge More

by Ajarrard
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Yes
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Apr 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty over the years! We're thrilled to hear that your positive experience with us has continued under Norm Reeves ownership. We're committed to maintaining the excellent service you've come to expect.

April 26, 2024

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Michael was prompt and courteous. Also got my vehicle back to me quickly. Very much appreciated him. More

by D.Faries
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Yes
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Apr 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're delighted to hear that Michael provided you with prompt and courteous service and got your vehicle back to you quickly. We appreciate your business and look forward to serving you again in the future!

April 25, 2024

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Norm Reeves takes good care of their customers. Michael Wright was an excellent help with my service and all was very prompt More

by Vb3K41
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Recommend Dealer
Yes

Other Employees Tagged: Nume Chantharowong

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Apr 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear that Michael provided excellent service. We appreciate your support and look forward to serving you again in the future.

April 22, 2024

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Very clean throughout the entire facility. The service reps were very nice and kept me informed throughout my time there. More

by Booper
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Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Apr 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We strive to provide a clean and welcoming environment, and we're delighted to hear that you had a positive experience with our service representatives. We appreciate your feedback!

April 11, 2024

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Service was done but waiting was over 5 hours. Also same part is defective again More

by Drukbilbhai
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Recommend Dealer
No

Other Employees Tagged: Michael Lindley, Nate Franklin

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Apr 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had a disappointing experience with our service department. We understand that your time is valuable and apologize for the delay you experienced. Please reach our to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss any outstanding concerns you have.

April 09, 2024

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Mark Wright was very courteous and kept me updated on everything going on!!I would refer others to follow and go to your dealership More

by sheryls123
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Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Apr 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words, Mark! We're thrilled to hear about your positive experience with us. We appreciate your recommendation and look forward to serving you and your referrals in the future.

Apr 10, 2024

sheryls123 responded

Will recommend your Dealership to everyone!!

April 09, 2024

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Thank you for a great professional service. Informative and thorough. Was able to schedule appointment fast. More

by Yanarokita1
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Yes
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Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. Drive safely!

March 29, 2024

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Nice , kind , forthright and good with information. FYI, Shouldn't have paid for the $169.99 diagnostic fee. The mechanic was wrong anyway. *Nothing to do with Mr. Wright. Great guys! 5 stars ?? More

by joeyweatherly
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Apr 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave your feedback with us! We hope to see you again so we can give you a five star experience!

March 28, 2024

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Customer is great, Mike was awesome in helping us out and really took care of us. More

by Kaisermedra1996
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Yes
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Mar 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mike provided exceptional service and took great care of you. We appreciate your feedback and look forward to serving you again in the future.

March 26, 2024

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Employee Rating

The service people were polite and informative My car was fixed in a timely manner, Mike communicated with updates via text and calls More

by Candace Villegas
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Mar 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team, and we're glad Mike kept you informed throughout the process. We appreciate your business and look forward to serving you again in the future.

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