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Michael Zelko
Michael Zelko at Napleton Downtown Chevrolet Buick GMC

Michael Zelko

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

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3 Reviews
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3 Reviews

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3 Reviews of Michael Zelko

November 05, 2025

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I was misinformed about the wait time They said it would be a oil change but they Perform other work (a good thing) but failed to inform me. I waited 2 and half hours Need better communication More

by Gerald
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Recommend Dealer
Yes
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Nov 06, 2025

Napleton Downtown Chevrolet Buick GMC responded

Hi Gerald, we apologize for the inconvenience caused by the lack of communication regarding the wait time and additional work done. Your feedback helps us improve. Please reach out to us directly so we can make it right. Thank you for bringing this to our attention! - The Napleton Downtown Buick GMC Team

Nov 06, 2025

Gerald responded

Make it right? Work done Bill paid What's left, oh wait, I'm having more work done Waiting on parts. How about a discount on my next bill. Thanks, Mr. Gerald Bradberry

September 09, 2025

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They were great refiel got me the best deal ever he really did good and took his time thanks for your patience with me I appreciate you More

by Msclara
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Recommend Dealer
Yes
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Sep 09, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC! We're so glad Refiel provided you with such a smooth and patient experience. Safe travels!

April 24, 2025

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Excellent experience, customer service professionals. Only dealers I trust, will see me again. Love you guys, will tell friends and family about your service and professionalism, you do something very r More

by Vincentwhaade61
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 25, 2025

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your positive experience with us at Napleton Downtown Buick GMC! We're delighted to hear that our team earned your trust and provided exceptional service. We look forward to welcoming you back, and we appreciate the recommendations!

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