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Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,230 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 11, 2026
I had an excellent experience with this dealership.
We purchased an almost new Hyundai Santa Fe that we love. The general Manager Mr Steve Safavi went out of his way to keeps us happy and satisfied.
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by SPOURDAS
Verified Customer
Verified Customer
Employees Worked With
July 08, 2026
Quick and easy.
Knowledgeable and helped me get in and out Would definitely buy again from the dealership
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by sethw.lewis2027
Verified Customer
Verified Customer
June 27, 2026
Mr.Draper was professional, courteous, very
knowledgeable, and extremely helpful navigating the financial markets. He was also patient awaiting proper paperwork to proceed with sale.
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by horshaw21
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (176 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Quick Lube
- Shuttle Service
- Vending Machines
- Children's Play Room
- Rental Car Service Onsite
- Television
