Michaela Kelly
Michaela Kelly at NYE Toyota
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Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.6
18 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

4.6

18 Reviews

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18 Reviews of Michaela Kelly

April 18, 2024

Dealership Rating
Employee Rating

Samuel Hersam made the purchase of my 2024 Toyota off road 4 Runner easy and fun. He was technically knowledgeable and offered the vehicle at a fair price. More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Jones

Apr 19, 2024

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2024

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Employee Rating

Great service. Quick and fast. I enjoy the friendly people there. I will continue to use them More

by redsox1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

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Employee Rating

Michaela was super responsive when I first contacted the dealership online to ask about vehicles available on the lot. After visiting the dealership in person, she then had me work with Frank who was very More

by navaroli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Boyle

Apr 04, 2024

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2024

Dealership Rating
Employee Rating

Easy no haggle experience. Michaela and Kevin were very helpful and answered all of my questions. They called around to find the exact vehicle I was looking for. Thank you! More

by mollybrown99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Carangui

Apr 04, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 17, 2024

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Employee Rating

I have no problem recommending nye toyota to anyone I know who is interested in buying a car More

by wilchapman67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Quercia

Mar 19, 2024

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2024

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Employee Rating

A very customer friendly and professional auto dealership. I would recommend to anyone looking for a honest buying experience. More

by f4house46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Carangui

Mar 15, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 11, 2024

Dealership Rating
Employee Rating

Samuel Hersam was very friendly, informative and great to work with. Also enjoyed meeting with Jeff, Michaela and Sebina. Everyone was very nice. More

by Cindy G 39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford , Samuel Hersam, Sebina

Feb 13, 2024

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 30, 2024

Dealership Rating
Employee Rating

They don't tell you all the "extra" addons until you want to make a commitment. When I gave them the VIN of my car. "Oh that will be another $2000 and another $1500 since you don't live in New York." We More

by tdmastny
Sales Price Transparency
Recommend Dealer
No
Jan 31, 2024

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 20, 2024

Dealership Rating
Employee Rating

Mistakes were made at every step of the process. From listening when I said several times that I was not going to trade in my car and still got it wrong, to my payment receipt showing the wrong amou More

by ALDERACRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ian Colvin

January 03, 2024

Dealership Rating
Employee Rating

Thomas was very helpful and knowledgeable about the vehicles. He was able to track down the exact vehicle we wanted and we were able to drive it home the same day. More

by mdelorme01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Cole

Jan 05, 2024

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1

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