Michele Alter
Michele Alter at Lexus of Pembroke Pines

Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
5.0
444 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

14 yrs, 9 mos

Industry Experience

39 yrs, 7 mos

Languages Spoken

English English

5.0

444 Reviews

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444 Reviews of Michele Alter

January 09, 2026

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Employee Rating

Our experience was amazing! I worked with a broker to lease my car. He found exactly what I wanted. Lexus of Pembroke Pines delivered it to me in Palm Beach. The guy that de More

by DANALYNNDEMOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

Lexus of Pembroke Pines responded

It sounds like you had quite the seamless experience, and it's great to hear Michele and our delivery team were so helpful. Welcome to the family, enjoy your new lease! -Lexus of Pembroke Pines

December 29, 2025

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Michelle was excellent. Vivian and Gabriel were also very good! I had a very positive experience. More

by MCKEEGANJ
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Recommend Dealer
Yes

Other Employees Tagged: Raul Marañón , Vivian (finance) - excellent

Dec 30, 2025

Lexus of Pembroke Pines responded

We are so glad to hear that you had a great experience with Michelle, Vivian, and Gabriel. Thanks for choosing Lexus of Pembroke Pines!

December 16, 2025

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I have worked with Michele Alter for 10+ years and have gotten 4-5 cars through her. She is the only person I will get my cars from. She gives me excellent service, excellent prices, and always gets me bea More

by lillirachel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 17, 2025

Lexus of Pembroke Pines responded

Thank you for your kind words and loyalty, Lilli! We are thrilled to hear Michele has consistently provided you with excellent service and beautiful cars over the years. We’ll see you next time at Lexus of Pembroke Pines!

December 11, 2025

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Fourth car in and Michele is impeccable. She’s the best at what she does and no one does it like she does. Thank you Michele you’re amazing 🙏😌 More

by Jadefilm
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Recommend Dealer
Yes
Dec 11, 2025

Lexus of Pembroke Pines responded

Congrats on your fourth car with us! We're glad Michele made the experience exceptional again. Thank you for choosing Lexus of Pembroke Pines and for your amazing review of Michele.

December 05, 2025

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Always a pleasure doing business with Michele. Her follow up is impeccable. Fortunately, I’ve been dealing with Michele for the past 15+ years. I trust her to be able to order my vehicles on the More

by LIRAME
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Lexus of Pembroke Pines responded

Thank you for your loyalty and confidence in Michele over the years! It's wonderful to know that her impeccable follow-up and seamless process have made your experiences so positive. We look forward to serving you and your family for many more years to come! - The Lexus of Pembroke Pines Team

December 02, 2025

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I had a very pleasant business experience -very professional, sensitive and caring staff - excellent delivery process - will recommend this dealer More

by RAMONFERRER
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Recommend Dealer
Yes

Other Employees Tagged: Vivian carnujo

Dec 03, 2025

Lexus of Pembroke Pines responded

We are grateful for your recommendation and thoughtful feedback, Ramon! It's wonderful to know that your experience was a positive one from start to finish. Thank you for choosing Lexus of Pembroke Pines!

November 12, 2025

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They were wonderful,knowledgeable, kind Patient and knows what they’re doing, I loved how they wait on you to make up your mind, no one rushed you, they make sure you’re satisfied with your pick and they cal More

by LEWISBRE41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Israel Rigaud

Nov 13, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your amazing feedback! We couldn't be happier to hear that you had such a positive experience with our team at Lexus of Pembroke Pines. Your satisfaction is our top priority, and we hope to see you again down the road, Lewis.

November 11, 2025

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I loved the service. Mr. Rafael is very efficient and met all my expectations. The financier also helped me a lot. Thank you. More

by Y.YUDITH22
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Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and placing your trust in Rafael and our finance team! We look forward to serving you again in the future. Safe travels!

October 29, 2025

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Michele and her assistant were awesome and easy to work with. They were extremely patient and went above and beyond what I expected. I would highly recommend Michele to anyone looking for a Lexus! -SK More

by sk_IS350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2025

Lexus of Pembroke Pines responded

We're thrilled to hear Michele and her team went above and beyond for you! Thanks for choosing Lexus of Pembroke Pines and for sharing your experience. We wish you many safe and happy miles ahead!

October 24, 2025

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Sarah is my advisor and it’s always a seamless experience. She goes above & beyond for her clients and even got me a loaner vehicle last visit, even though I was initially told upon booking the ap More

by MELINA1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Breitbord

Oct 27, 2025

Lexus of Pembroke Pines responded

We are thrilled to hear that Sarah goes above and beyond to ensure your experiences are seamless and stress-free! Thank you for choosing Lexus of Pembroke Pines and sharing your support.

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