Michele Alter
Michele Alter at Lexus of Pembroke Pines

Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
425 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

14 yrs, 4 mos

Industry Experience

39 yrs, 2 mos

Languages Spoken

English English

4.9

425 Reviews

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425 Reviews of Michele Alter

August 24, 2025

Dealership Rating
Employee Rating

I have worked with Michele for many years. She quickly responds to all my many questions - which to me is the most important quality of a sales person! Thank you! More

by srnolan318
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

I have now moved to Miami where I have a dealership 11 minutes from my house. However, I choose to remain with Lexus of Pembroke Pines because of the service that I get from Tony. He is very professional More

by Amsaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

Aug 12, 2025

Lexus of Pembroke Pines responded

Thank you for your loyalty to Tony and the team! We look forward to serving you and your car for many miles to come. See you next time here at Lexus of Pembroke Pines!

August 06, 2025

Dealership Rating
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Michele is Great to work with open honest fair communication. A pleasure to deal with. More

by STEVENSALSTEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Lexus of Pembroke Pines responded

We are so happy that Michele and our Lexus of Pembroke Pines team delivered an excellent experience. Thank you, Steven!

August 05, 2025

Dealership Rating
Employee Rating

My transaction went smoothly from start to finish. Michele handled everything very professionally. The staff was very friendly and helpful! 🤩 More

by JMC
Recommend Dealer
Yes
Aug 06, 2025

Lexus of Pembroke Pines responded

We are glad to hear Michele made your experience at Lexus of Pembroke Pines a smooth one, JMC! We look forward to your next visit and thank you for your feedback. Safe travels!

July 25, 2025

Dealership Rating
Employee Rating

Simon Robles was extremely helpful both in explaining and facilitating my lease buy out process. Many thanks to Simon. More

by alankrinzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Robles

Jul 28, 2025

Lexus of Pembroke Pines responded

We're glad to hear Simon made the process smooth and easy. Thank you for choosing Lexus of Pembroke Pines, and we hope to see you again!

July 21, 2025

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Employee Rating

Michele and her team were a pleasure to work with. Isaiah’s delivery and introduction to the car, syncing my phone and answering my questions was excellent More

by herbon18
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 22, 2025

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and for sharing your positive experience with Michele, Isaiah, and the team!

July 17, 2025

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Employee Rating

5 Stars – Exceptional Service! Michele was fantastic to work with from start to finish. She listened to exactly what I was looking for and made the entire process smooth and stres More

by VJL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

Lexus of Pembroke Pines responded

This is what we love to hear! Thank you for choosing Lexus of Pembroke Pines and for highlighting Michele's great work.

July 17, 2025

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Employee Rating

I just wanted to say a heartfelt thank you for your outstanding service during my recent car purchase. From the moment I walked in, you were patient, knowledgeable, and genuinely focused on helping me More

by Jcas598257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Lexus of Pembroke Pines responded

Hi Jean - Thank you for sharing your kind comments! We appreciate your business as well as your feedback and we are happy to hear that you had such a successful purchase experience. Enjoy your new car!

July 07, 2025

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Employee Rating

Michele made it all easy. Recommend her and Lexus of Pembroke Pines to anyone looking for a car. More

by douglashirsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 07, 2025

Lexus of Pembroke Pines responded

Thank you for taking the time to write Michele and Lexus of Pembroke Pines a review!

June 29, 2025

Dealership Rating
Employee Rating

Michelle and Lexus of Pembroke Pines has serviced my family for many years; however, this was my first time buying a car on my own. They all made the experience seamless and comfortable. I’m so happy! More

by MORGWHITE19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear that Michelle and the team at Lexus of Pembroke Pines made your first solo car purchase seamless and comfortable. Enjoy your new ride, and we look forward to serving you again in the future!

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