Michele Alter
Michele Alter at Lexus of Pembroke Pines

Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
5.0
458 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

14 yrs, 11 mos

Industry Experience

39 yrs, 9 mos

Languages Spoken

English English

5.0

458 Reviews

Write a Review

458 Reviews of Michele Alter

March 27, 2026

Dealership Rating
Employee Rating

Although we purchased the car thru an Auto Broker, the delivery was performed by one of your employees and went very smooth. Greatly appreciate the time he took to show me the specifics . More

by STEVE@DUFFEYCONST.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 27, 2026

Lexus of Pembroke Pines responded

Thank you for your fantastic feedback! We're glad the delivery went smoothly and that our team was so helpful. We hope you love your new car! -Lexus of Pembroke Pines

March 15, 2026

Dealership Rating
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Michele was really great to work with. She was patient with all of our questions and found us an amazing vehicle. More

by REINER_SPEER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vivian Cornejo

Mar 16, 2026

Lexus of Pembroke Pines responded

Thank you for sharing your awesome feedback about Michele here at Lexus of Pembroke Pines! We hope you enjoy your new ride!

March 15, 2026

Dealership Rating
Employee Rating

The service we received when purchasing our vehicle was excellent. From our experience with Michele, our sales representative, to Vivian in finance, everything was smooth and easy. More

by REINER_SPEER
Recommend Dealer
Yes

Other Employees Tagged: Vivian Cornejo

Mar 16, 2026

Lexus of Pembroke Pines responded

Reiner, we are so pleased you had a smooth and easy experience with Michele and Vivian at Lexus of Pembroke Pines. Thank you for choosing our dealership! We wish you many safe and happy miles ahead!

March 08, 2026

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Michele is the best! We have been leasing Lexus NX’s for years and, once again came through for us with our 2024 NX lease trade in for a 2026 NX. She has always taken go More

by JKLENGR
Recommend Dealer
Yes

Other Employees Tagged: Javier, Brittany

Mar 09, 2026

Lexus of Pembroke Pines responded

Thank you for your five-star review and recommendation! We are happy to hear that Michele continues to provide you with such excellent service. We truly appreciate your loyalty and look forward to working with you again in the future! Enjoy your new 2026 Lexus NX! - The Lexus of Pembroke Pines Team

March 06, 2026

Dealership Rating
Employee Rating

Michele Alter is amazing to work with and helped me tremendously in getting a new car. She is extremely knowledgeable about the car business and works tirelessly to get her clients what they want. I More

by jeffdanny
Recommend Dealer
Yes
Mar 09, 2026

Lexus of Pembroke Pines responded

Congratulations on your new car, Jeff! Thank you for sharing your wonderful feedback about Michele and the team. We truly appreciate your business and hope to serve you again at Lexus of Pembroke Pines!

March 04, 2026

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I just purchased a Lexus RX350h from Lexus of Pembroke Pines and had an absolutely outstanding car buying experience from start to finish! From the moment we walked in, we were treated with professionalis More

by tkjmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittney in Finance & Javier, Michele's assistant

Mar 05, 2026

Lexus of Pembroke Pines responded

Congratulations on your new Lexus RX 350h! Thank you so much for sharing your detailed feedback about your experience with Michele, Brittney, and Javier. It's wonderful to hear how each team member contributed to a smooth and enjoyable process. We appreciate your recommendation, and we hope to see you again at Lexus of Pembroke Pines!

February 24, 2026

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Employee Rating

Our entire experience was great! Michele always delivers the best service and super communicative through the process. The delivery specialist also took time to go over all the featu More

by NGUYENTDHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Lexus of Pembroke Pines responded

Enjoy your new ride! We're glad to hear Michele and the team made your experience exceptional at Lexus of Pembroke Pines. Safe travels, and we hope to assist you again in the future!

February 22, 2026

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Employee Rating

Smooth and easy transaction. Got me the vehicle I wanted. Would highly recommend and will do further business and provide referrals. More

by J8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Lexus of Pembroke Pines responded

We are so happy to hear you got the vehicle you wanted at Lexus of Pembroke Pines! We love to hear recommendations and your review just made our day. See you next time!

February 14, 2026

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Employee Rating

Quick and easy sign-up. Friendly and courteous service attendant. Quick and easy pick up always a pleasure doing business with LEXUS OF PEMBROKE PINES More

by ldowling
Workmanship
Service Time
Recommend Dealer
Yes
Feb 16, 2026

Lexus of Pembroke Pines responded

We're happy to hear your experience was quick and easy from start to finish! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback.

February 14, 2026

Dealership Rating
Employee Rating

Michele has been awesome to work with! My husband got a new car from Michele last year and because it looked so easy I decided to do the same. She saved me a ton of time. So excited to get More

by Kramerj64
Recommend Dealer
Yes
Feb 16, 2026

Lexus of Pembroke Pines responded

Hi Heidi, we are so grateful that you have shared this amazing feedback about Michele and the team! We will pass along your remarks to everyone, and congratulations on your new car from Lexus of Pembroke Pines!

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