Michele Alter
Michele Alter at Lexus of Pembroke Pines
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Michele Alter | Page 2

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
315 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 11 mos

Languages Spoken

English English

4.9

315 Reviews

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315 Reviews of Michele Alter

March 29, 2024

Dealership Rating
Employee Rating

I highly recommend Lexus of Pembroke Pines. My overall experience was very smooth and easy. Michele was great! She was super helpful and efficient. More

by Lisettedelgado78
Recommend Dealer
Yes
Mar 29, 2024

Lexus of Pembroke Pines responded

We're delighted to know that your experience with us at Lexus of Pembroke Pines was smooth and easy! Your recommendation means a lot. We'll be sure to pass along the kind words to Michele, she's indeed great!

March 26, 2024

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I can’t say enough good things about Michele and her work ethic, me and my wife have been loyal customers for many years, have leased 7 cars with her and it’s always a smooth process and with the results and More

by Luis Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dayron Armenteros

Mar 26, 2024

Lexus of Pembroke Pines responded

Luis, it's fantastic to know that Michele has consistently provided you with excellent service at Lexus of Pembroke Pines. We're honored by your loyalty and appreciate the kind words! Safe travels until we see you next time!

March 25, 2024

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Michele was very competent and focused in what I wanted and my expectations. Michele provided the best one-on-one experience I have had with a Lexus dealership and I have purchased eight Lexus since 2000…2 More

by QTIP1148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Lexus of Pembroke Pines responded

We're delighted to know that Michele provided you with an excellent one-on-one experience at Lexus of Pembroke Pines. It's great to see our efforts in making the process smooth and comfortable are appreciated! Thanks for your loyalty over the years, here's to many more ahead!

March 24, 2024

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Easy to work with. Michele Alter is fantastic. This is the third car we’ve leased from her. I highly recommend. More

by JDUBIN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gemma and Gabriel were very helpful

Mar 25, 2024

Lexus of Pembroke Pines responded

It's great to know that you've had a positive experience with Michele at Lexus of Pembroke Pines. We appreciate your loyalty and recommendation!

March 22, 2024

Dealership Rating
Employee Rating

Dealership was very easy to work with. Delivered car in pristine condition and without any difficulty. Definitely worth a try. More

by WB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Lexus of Pembroke Pines responded

We're glad to know you had a smooth experience with us at Lexus of Pembroke Pines. We always aim for top-notch service and we're happy that reflected on your visit!

March 21, 2024

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Michele is the best. This is my 5th time leasing a Lexus with her. She has always been very helpful and always always made the process fast and easy. Thank you very much More

by Lisett2662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Lexus of Pembroke Pines responded

We're delighted that Michele has made your leasing experiences with us at Lexus of Pembroke Pines so pleasant. Thank you for choosing us above the rest - happy driving!

March 20, 2024

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My whole car buying experience, start to finish, at this dealership was outstanding! I highly recommend others to experience the same. Its refreshing! More

by SALEM M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 20, 2024

Lexus of Pembroke Pines responded

Salem, we're delighted to know you had an outstanding car buying experience at Lexus of Pembroke Pines! We appreciate your recommendation and look forward to serving you again.

March 20, 2024

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The dealership met all my expectations. Everybody friendly and professional Everything was on time and clear More

by GNALONSO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Lexus of Pembroke Pines responded

We're delighted to know that our team at Lexus of Pembroke Pines met all your expectations and provided you with a friendly and professional experience. Thanks for sharing!

March 17, 2024

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Butler in sales and Darrell and used for finance were super helpful advisable and great to work with. Thank you again for all your help. See you soon. More

by gpccars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl user car finance

Mar 20, 2024

Lexus of Pembroke Pines responded

We're glad to know that Butler and Darrell were able to assist you at Lexus of Pembroke Pines. Thank you for the positive feedback; we look forward to seeing you again soon!

Mar 20, 2024

gpccars responded

Please add Michele Atlier too in sales and she was wounderful to work with and to put this transaction all together for us.

March 10, 2024

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Made us feel you were not "wanting" of our business. Lacked effective communication, especially understanding the needs of the customer after numerous explanations. Felt that we did not get any helpful More

by SHARONALITWIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 16, 2024

Lexus of Pembroke Pines responded

Sharon, I'm sorry to read about your experience. We aim for clear communication and understanding of our customers' needs, so it's disappointing that we fell short in this instance. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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