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Michele Alter

Overview Reviews (312)

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Michele Alter

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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

312 Reviews

Overview Reviews (312)

Dealership Experience

13 yrs

Industry Experience

37 yrs, 10 mos

Languages Spoken

English

4.9

312 Reviews

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312 Reviews of Michele Alter

April 18, 2024

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This is my fourth or fifth time receiving the same evaluation request. I gave Michele and excellent rating but this continual request for the same survey is getting annoying. diminishing my attitude evaluation request. I gave Michele and excellent rating but this continual request for the same survey is getting annoying. diminishing my attitude toward the dealership. Please stop. I work full time and I don't appreciate the redundancy of this questionnaire so stop sending it. More

by HMS219

Verified Customer

Recommend Dealer

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April 11, 2024

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Very professional Nice guy, Easy going, very helpful highly recommended , he took his time to go over everything with you. highly recommended , he took his time to go over everything with you. More

by claudine

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Johnson

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Apr 11, 2024 -

Lexus of Pembroke Pines responded

Claudine, we're delighted to know you had a positive experience at Lexus of Pembroke Pines! Our team is always here to help and ensure everything goes smoothly for our customers. Thanks for recommending us!

April 10, 2024

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Employee Rating

This is the third review I have written and to maintain consistency let me say again that I have purchase eight Lexus RX in the Fort Lauderdale since 2000. The car is excellent. Michele and Gabriel we wo consistency let me say again that I have purchase eight Lexus RX in the Fort Lauderdale since 2000. The car is excellent. Michele and Gabriel we wonderful. My overall experience with Lexus of Pembroke Pines was also great! More

by QTIP1148

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you've had another great experience with us at Lexus of Pembroke Pines! It's wonderful to see your continued support and we'll be sure to pass on the kind words about Michele and Gabriel. Enjoy driving your new Lexus RX!

April 06, 2024

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The best, always has exactly what I’m looking for! The service and the attention is always number one. The service and the attention is always number one. More

by GARCIJ03

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you always find what you need at Lexus of Pembroke Pines! Thanks for recognizing our service and attention. We appreciate your support!

April 06, 2024

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Employee Rating

Working with Michele Alter on the purchase of my new 2024 TX 350 was easy and she was a pleasure to deal with. TX 350 was easy and she was a pleasure to deal with. More

by garyszig

Trade-in Experience

Recommend Dealer

Yes

Helpful 0

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Apr 08, 2024 -

Lexus of Pembroke Pines responded

Gary, we're delighted to know that Michele made your purchase experience at Lexus of Pembroke Pines smooth and enjoyable. Enjoy your new 2024 Lexus TX 350!

April 03, 2024

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Employee Rating

I am so happy I not Nily buy a EXELENTE machine as well meet do new friends ready to help me in any question about this nice machine do happy u thanks everyone to do anything for make me happy in this st meet do new friends ready to help me in any question about this nice machine do happy u thanks everyone to do anything for make me happy in this st time I as m going true 🙏🏼 More

by THEDOBRRO@aol.com

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Banko, Fred Carey, Julio Arango, Cesar Baez, Tom Abrahams, Marlon Amador, Nathan Behrent, Sofia De Cespedes, Eid Alkabouni

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Apr 04, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience at Lexus of Pembroke Pines and found our team helpful. Enjoy your new vehicle, we'll be here if you have any more questions!

March 31, 2024

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Employee Rating

Michele Alter is fantastic. We have had a number of transactions with her and highly recommend. We have had a number of transactions with her and highly recommend. More

by JDUBIN0

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending Michele at Lexus of Pembroke Pines! Until next time!

March 29, 2024

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Employee Rating

I highly recommend Lexus of Pembroke Pines. My overall experience was very smooth and easy. Michele was great! She was super helpful and efficient. My overall experience was very smooth and easy. Michele was great! She was super helpful and efficient. More

by Lisettedelgado78

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that your experience with us at Lexus of Pembroke Pines was smooth and easy! Your recommendation means a lot. We'll be sure to pass along the kind words to Michele, she's indeed great!

March 26, 2024

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Employee Rating

I can’t say enough good things about Michele and her work ethic, me and my wife have been loyal customers for many years, have leased 7 cars with her and it’s always a smooth process and with the results and ethic, me and my wife have been loyal customers for many years, have leased 7 cars with her and it’s always a smooth process and with the results and expectations we were hoping for! We have moved out of state and still use Michele because we have never been treated the same anywhere else! More

by Luis Jimenez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dayron Armenteros

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Mar 26, 2024 -

Lexus of Pembroke Pines responded

Luis, it's fantastic to know that Michele has consistently provided you with excellent service at Lexus of Pembroke Pines. We're honored by your loyalty and appreciate the kind words! Safe travels until we see you next time!

March 25, 2024

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Employee Rating

Michele was very competent and focused in what I wanted and my expectations. Michele provided the best one-on-one experience I have had with a Lexus dealership and I have purchased eight Lexus since 2000…2 and my expectations. Michele provided the best one-on-one experience I have had with a Lexus dealership and I have purchased eight Lexus since 2000…24 years. The process with Lexus of Pembroke Pines was effortless on my part, very smooth and very comfortable. More

by QTIP1148

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Michele provided you with an excellent one-on-one experience at Lexus of Pembroke Pines. It's great to see our efforts in making the process smooth and comfortable are appreciated! Thanks for your loyalty over the years, here's to many more ahead!

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