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Michele Alter

Overview Reviews (428) Inventory (593)

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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

428 Reviews

Overview Reviews (428) Inventory (593)

Dealership Experience

14 yrs, 5 mos

Industry Experience

39 yrs, 3 mos

Languages Spoken

English

4.9

428 Reviews

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428 Reviews of Michele Alter

September 09, 2025

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This is my 12th year working with Michelle Alter. Exceptional customer service and the dealership staff is amazing. Exceptional customer service and the dealership staff is amazing. More

by JLAW12

Verified Customer

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Recommend Dealer

Yes

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Sep 09, 2025 -

Lexus of Pembroke Pines responded

It's fantastic to hear such feedback! We’re so grateful to have your continued support. Thank you from all of us at Lexus of Pembroke Pines!

September 05, 2025

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Had a great experience with a hard to find vehicle. Your help was much appreciated. Your help was much appreciated. More

by marsh1854

Recommend Dealer

Yes

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Sep 08, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that our Lexus of Pembroke Pines team has provided excellent sales support. Thanks for your review!

August 26, 2025

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Michelle was absolutely amazing. She responded quickly and explained everything well. It was the most seamless car purchasing experience I’ve ever had. She responded quickly and explained everything well. It was the most seamless car purchasing experience I’ve ever had. More

by Bchanel86

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Recommend Dealer

Yes

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Aug 27, 2025 -

Lexus of Pembroke Pines responded

We are so happy to hear that Michelle gave you fast and thorough services and made your car-buying experience at Lexus of Pembroke Pines seamless and stress-free! Enjoy your new ride!

August 24, 2025

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I have worked with Michele for many years. She quickly responds to all my many questions - which to me is the most important quality of a sales person! Thank you! She quickly responds to all my many questions - which to me is the most important quality of a sales person! Thank you! More

by srnolan318

Recommend Dealer

Yes

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Aug 26, 2025 -

Lexus of Pembroke Pines responded

Thank you for your long-time business and kind words for Michele! We are lucky to have you as a customer. —Lexus of Pembroke Pines

August 10, 2025

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Employee Rating

I have now moved to Miami where I have a dealership 11 minutes from my house. However, I choose to remain with Lexus of Pembroke Pines because of the service that I get from Tony. He is very professional minutes from my house. However, I choose to remain with Lexus of Pembroke Pines because of the service that I get from Tony. He is very professional and very personable. Also, my car is always serviced exceptionally. I plan to remain your customer for a very long time. More

by Amsaviano

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony

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Aug 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Tony and the team! We look forward to serving you and your car for many miles to come. See you next time here at Lexus of Pembroke Pines!

August 06, 2025

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Michele is Great to work with open honest fair communication. A pleasure to deal with. communication. A pleasure to deal with. More

by STEVENSALSTEIN

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Recommend Dealer

Yes

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Aug 06, 2025 -

Lexus of Pembroke Pines responded

We are so happy that Michele and our Lexus of Pembroke Pines team delivered an excellent experience. Thank you, Steven!

August 05, 2025

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My transaction went smoothly from start to finish. Michele handled everything very professionally. The staff was very friendly and helpful! 🤩 Michele handled everything very professionally. The staff was very friendly and helpful! 🤩 More

by JMC

Recommend Dealer

Yes

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Aug 06, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear Michele made your experience at Lexus of Pembroke Pines a smooth one, JMC! We look forward to your next visit and thank you for your feedback. Safe travels!

July 25, 2025

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Simon Robles was extremely helpful both in explaining and facilitating my lease buy out process. Many thanks to Simon. facilitating my lease buy out process. Many thanks to Simon. More

by alankrinzman

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Simon Robles

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Jul 28, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear Simon made the process smooth and easy. Thank you for choosing Lexus of Pembroke Pines, and we hope to see you again!

July 21, 2025

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Michele and her team were a pleasure to work with. Isaiah’s delivery and introduction to the car, syncing my phone and answering my questions was excellent Isaiah’s delivery and introduction to the car, syncing my phone and answering my questions was excellent More

by herbon18

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jul 22, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and for sharing your positive experience with Michele, Isaiah, and the team!

July 17, 2025

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Employee Rating

5 Stars – Exceptional Service! Michele was fantastic to work with from start to finish. She listened to exactly what I was looking for and made the entire process smooth and stres Michele was fantastic to work with from start to finish. She listened to exactly what I was looking for and made the entire process smooth and stress-free. More

by VJL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 17, 2025 -

Lexus of Pembroke Pines responded

This is what we love to hear! Thank you for choosing Lexus of Pembroke Pines and for highlighting Michele's great work.

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