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Michele Alter

Overview Reviews (436) Inventory (675)

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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

436 Reviews

Overview Reviews (436) Inventory (675)

Dealership Experience

14 yrs, 6 mos

Industry Experience

39 yrs, 4 mos

Languages Spoken

English

4.9

436 Reviews

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436 Reviews of Michele Alter

October 29, 2025

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Michele and her assistant were awesome and easy to work with. They were extremely patient and went above and beyond what I expected. I would highly recommend Michele to anyone looking for a Lexus! -SK with. They were extremely patient and went above and beyond what I expected. I would highly recommend Michele to anyone looking for a Lexus! -SK More

by sk_IS350

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Recommend Dealer

Yes

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October 24, 2025

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Sarah is my advisor and it’s always a seamless experience. She goes above & beyond for her clients and even got me a loaner vehicle last visit, even though I was initially told upon booking the ap experience. She goes above & beyond for her clients and even got me a loaner vehicle last visit, even though I was initially told upon booking the appt I couldn’t have one because it would be a quick service (5k miles). More

by MELINA1015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sarah Breitbord

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Oct 27, 2025 -

Lexus of Pembroke Pines responded

We are thrilled to hear that Sarah goes above and beyond to ensure your experiences are seamless and stress-free! Thank you for choosing Lexus of Pembroke Pines and sharing your support.

October 21, 2025

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Employee Rating

Michelle was a pleasure to work with. She and her assistant were very responsive and professional throughout the process. Would not hesitate to work with her again and recommend her to ot She and her assistant were very responsive and professional throughout the process. Would not hesitate to work with her again and recommend her to others. More

by teckblom

Recommend Dealer

Yes

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Oct 22, 2025 -

Lexus of Pembroke Pines responded

We're so pleased Michelle and her assistant provided an experience that instills confidence at Lexus of Pembroke Pines. Your recommendation means the world to us!

October 15, 2025

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Employee Rating

Very easy to deal with. Very attentive and responsive. Overall, a very satisfactory experience. Highly recommended. Very attentive and responsive. Overall, a very satisfactory experience. Highly recommended. More

by MMENEMDEZ

Verified Customer

Purchase Time

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Recommend Dealer

Yes

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Oct 16, 2025 -

Lexus of Pembroke Pines responded

We appreciate your kind words and recommendation! Thank you for choosing Lexus of Pembroke Pines!

October 06, 2025

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Great experience overall! I have heard many great things about LPP and they are all true! Would highly recommend! Gabriel was amazing and made the experience even that much be I have heard many great things about LPP and they are all true! Would highly recommend! Gabriel was amazing and made the experience even that much better. More

by JORDAN.ROSENBLAT

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Gabriel

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Oct 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your awesome review, Jordan! We are thrilled to hear Gabriel took such great care of you. We appreciate you recommending Lexus of Pembroke Pines and hope to see you again in the future!

October 03, 2025

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Employee Rating

Michelle was great. She explained everything in detail and was very patient about my questions. My family has had Michelle help them with several vehicles and every time She explained everything in detail and was very patient about my questions. My family has had Michelle help them with several vehicles and every time we get great service from her and other employees at the dealer. More

by JE7863486035

Verified Customer

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Finance Experience

Recommend Dealer

Yes

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Oct 03, 2025 -

Lexus of Pembroke Pines responded

We're so grateful to have your loyalty and trust! It's wonderful to hear that Michelle has consistently provided excellent service to you and your family. Thank you for choosing Lexus of Pembroke Pines!

September 28, 2025

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Employee Rating

Great experience! Super straightforward with the prices and getting my lease. Michele and her assistant Isaiah were very helpful. Highly recommend for a smooth, easy, Super straightforward with the prices and getting my lease. Michele and her assistant Isaiah were very helpful. Highly recommend for a smooth, easy, friendly transaction. More

by allie.p

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 30, 2025 -

Lexus of Pembroke Pines responded

Allie, we're pleased to hear about your seamless leasing experience with Michele and Isaiah! Thank you for recommending Lexus of Pembroke Pines.

September 18, 2025

Dealership Rating

Employee Rating

We have used Michele Alter for all four of our Lexus purchases. She has always provided great service! purchases. She has always provided great service! More

by raynor0207

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

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Sep 19, 2025 -

Lexus of Pembroke Pines responded

It's fantastic to hear that Michele has consistently provided you with top-notch service! Thank you for choosing Lexus of Pembroke Pines and for your continued trust. Congratulations on your fourth Lexus!

September 09, 2025

Dealership Rating

Employee Rating

This is my 12th year working with Michelle Alter. Exceptional customer service and the dealership staff is amazing. Exceptional customer service and the dealership staff is amazing. More

by JLAW12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 09, 2025 -

Lexus of Pembroke Pines responded

It's fantastic to hear such feedback! We’re so grateful to have your continued support. Thank you from all of us at Lexus of Pembroke Pines!

September 05, 2025

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Employee Rating

Had a great experience with a hard to find vehicle. Your help was much appreciated. Your help was much appreciated. More

by marsh1854

Recommend Dealer

Yes

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Sep 08, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that our Lexus of Pembroke Pines team has provided excellent sales support. Thanks for your review!

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